Dari Suzanne Parkoff Shapiro

I visited Dr. Shapiro’s office to have a crown (that had fallen off my implant abutment) re-cemented. Before they would do any work (while I was sitting in the dentist chair) they politely demanded that I pay the full amount ($200), which I found to be surprising, untrustworthy of them and distasteful. When I returned home after the work was completed, I examined the procedure code they had used (D6095), which is the code for a repair of an implant/abutment. I brought this to their attention—that there was no repair performed; only a re-cementing—but they argued that their code was correct. I had researched and gave them the correct code (D6092), which typically has a very low fee. I called my insurance company and we had a three-way call with Dr. Shapiro’s office. The dentist office agreed that the procedure code they had used was incorrect and that they would re-submit the claim using D6092 and refund me any difference. When I followed up with them later in the day they told me that… when they put in the correct code (D6092) it also came to $200!!! Re-cementing a normal crown is usually $30-$50 and re-cementing an implant crown is typically $100-$130. This outrageous charge only further confirms that Dr. Shapiro’s office chooses to act in an unethical and unfair manner and I can only warn others to stay away. You’ve been forewarned!

I visited Dr. Shapiro’s office to have a crown (that had fallen off my implant abutment) re-cemented. Before they would do any work (while I was sitting in the dentist chair) they politely demanded that I pay the full amount ($200), which I found to be surprising, untrustworthy of them and distasteful. When I returned home after the work was completed, I examined the procedure code they had used (D6095), which is the code for a repair of an implant/abutment. I brought this to their attention—that there was no repair performed; only a re-cementing—but they argued that their code was correct. I had researched and gave them the correct code (D6092), which typically has a very low fee. I called my insurance company and we had a three-way call with Dr. Shapiro’s office. The dentist office agreed that the procedure code they had used was incorrect and that they would re-submit the claim using D6092 and refund me any difference. When I followed up with them later in the day they told me that… when they put in the correct code (D6092) it also came to $200!!! Re-cementing a normal crown is usually $30-$50 and re-cementing an implant crown is typically $100-$130. This outrageous charge only further confirms that Dr. Shapiro’s office chooses to act in an unethical and unfair manner and I can only warn others to stay away. You’ve been forewarned!