Quantum Medical and Wellness Center. David S. Popkin
This review is to share my experience with the general public and hopefully you can make a wise choice to stay away, and save yourself from all these stress on top of your pain, and don’t have to go through everything I went through.
I had pain with my right hand from the finger knots, and traveled all the way up to my arm. It affected my sleep, I cannot type, cannot use my phone, wash hair, and everything you can think of with my right hand. The pain stayed for one month, went to my general doctor, nothing helped, and then I thought of chiropractor, worst decision.
This happened on March, 2017, I know it’s been a while, so why am I writing this now? Because it has been bothering me days and nights, every other day this incident will come up in my mind and hunt me, this emotional stress is way too much, it has and still is impacting me so much that I feel like I need to speak up because I’m getting a depression over… this.
I called the office to make an appointment, specifically asked the receptionist “does my insurance cover”, she told me to find out my policy number and call her back, which I did after an hour, she insisted me to make the appointment, I asked her again, “do you take my insurance? If not, I will go somewhere that take it.”, she asked me to come personally and bring my information then she will look it up.
When I got there, I asked her again, “do you take my insurance?” when I pass her all the insurance information, she said she has to check. I sat down to fill in my new patient form, when I gave her the form, I asked her one more time, “so do you take it?” she said yes, then the doctor called me.
The procedure was alright, no complain here, the doctor examined my hand and the other lady gave me a massage, nothing bad happened. When I came out, they gave me a bill of $171+$28 a herbal pill. The $28 herbal pill I knew about it so I’m ok with the price, but the $171? What about my insurance? At this time I have 2 receptionists looking at me, 2 doctors standing behind me, I felt so pressured to sign, so I thought maybe they couldn’t process insurance just yet, but will fix in time, so I signed. Stupid me again. My insurance states that I only need to pay $5 for a specialist, including chiropractor, this is later confirmed with Dr. Popkin, that’s why he said he will refund the money, but never did.
A month later, I realized they’re not asking insurance for it, so I called the insurance, called the doctor, back and forth, very stressful and had a hard time by the receptionist, then we finally worked it out, Dr. Popkin told me he does take my insurance, and they will refund me back the money. Thought the story ended here, but they never did refund my money for a month. So at this time I’m having too much stress already, my pain, and I’m a full time college student with a part time job, and had to continue to use my hand during work while the most it needed is rest, and I cannot quit my job because I’m a poor college student, I think whoever have been in this position will understand. The pressure and stress was just too much, too many phone calls and I don’t understand why he can’t do what he promised? So I just call the bank and disputed it, but they send the bank a copy of signed credit card receipt, and the bank said they cannot do anything about this situation.
So, its November now, been about 6 months, I try hard to forget it, but it still bothering me days and nights, I’m having an emotional breakdown, I just don’t understand how can they do this, avoided my question so many times, said yes, then no, then promised to refund, never did, when I disputed it, they refused it. So they just want to keep the money, doesn’t care about the patient, I had to deal with the pain, stress from the pain was a lot already, but nothing compare to the stress they gave me. My first visit ever to a chiropractor, and will be my last, never believe in chiropractor again in my life. I visited another doctor, my hand has completely healed by now, but his emotional trauma has not, till this day.
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