Dr. Derek A Vigil, MD

If there was rating less than 1 star, he would receive it. My mom was released from rehab 3 days ago and is in severe pain. I called the on-call line multiple times before receiving a call back the next day from Dr. Vigil after I called again twice. He was friendly enough and said he would call in a script. Unbeknownst to me, this script needed to be submitted electronically. When I went in to pick it up, the pharmacist had no record of it. I called the on-call line again and spoke with Dr Vigil. He proceeded to say that the fact that my mom was in rehab and in pain was not his problem. And that he forgot that the script needed to be submitted electronically. I questioned him and he hung up on me. This type of medical care is unacceptable and watching my mother deal with this makes me cringe.

although I really like this Doctor and I find he listens to you and really communicates His office suks. I had to make an appointment three months in advance that's ok its normal but I called today to see if I could see him because I was sick they said no but I could go to the PA ,I said ok then they asked me about my insurance company I was told they No longer take my Insurance. I said why wasn't I called and told and all I got is I am sorry. Conviva took over the office ..no matter what I will not go with conviva. ever .The Doctor is great tho

I arrived for my initial visit with Dr Vigil today and was handed new patient forms to fill out- The forms had been copied so may times and the letters were so small they were hard to read in many places. On the top of page 2 were about 8 numbered blank spaces to be filled in with no heading advising what info they were requesting. I asked jthe girl at the desk what was being asked for and she diid not know nor did any of the other three ladies there including who i was told was the office manager. While i was at the desk, i also tried to point out how poor the copies were visually and the lack of room to fill in a telephone number but was rudely talked over for half of it so im not sure they heard all of what i was saying. I did say this is the first thing a new patient sees and you are not making a good impression. Never raised my voice or expressed attitude. The lady in front of me turned in her papers saying "I filled in what i could but i couldnt't read most of it" I was… not alone. Another man approached the desk asking for clarification on the forms and must have said "Yes i know that, what I am asking is........." FOUR TIMES before they understood his question. It wasn't him, trust me. I gave the girl a copy of my most recent MRI and asked her to make a copy and give mine back to me. I was only through maybe 12 of the 15 pages when i was called into see the Dr. Long story short; we amicably discussed my Medical history, plus he himself stated that the 'initial visit' patient forms were awful and needed to be done over. At some point with my MRI in his hand, the Dr asked if this was his copy. I said they were supposed to make a copy for you and give me mine back but i guess they never did that-He said something similar to "Oh Well' and i said "I guess competence at that level is hard to find" with that he said "You know sir, you have been making negative comments since you first walked in here-You know you are free to walk out that door at anytime" Im not going to be sassed by this twerp so out i walked calling him a jerk as i left.

Five years with his office I saw him once, it was always the PA who misdiagnosed us several times and only wanted to push meds. Wanted to put us on diabetes medication when test was one point over normal and called to get an appointment after finding a lump and was told it would be months before I could see the doctor.

Dr Vigil is a wonderful and caring doctor. For some reason he is away from the office a lot and you are then forced to see his PA.

My family has been under Dr Vigil's care since he began his practice sixteen years ago. I have recommended him to all my family and friends. He is simply the best physician. We are blessed to be in his care.

Great doctor !! :-)

Great doctor. Cares for everyone I knowas and everyone loves him.

quite simply, the best!!!!

They just don't make 'em like doc Vigil anymore.... God bless him!