Dr. Diane Prayongratana Romsaitong, MD

I saw Dr. Romsaytong on another doctor’s recommendation. I had severe signs of thyroid eye disease (TED) and needed an ophthalmologist to perform testing, take measurements, and advise me on next steps. I waited weeks for this appointment because I trusted the referral. Dr. Romsaytong listened to my concerns but did not examine me, perform tests, or take measurements. She did not even touch me. Despite my Graves’ disease and severe eye symptoms, she diagnosed me with age-related ptosis and referred me to a cosmetic surgeon for a cosmetic intervention. I repeatedly asked whether my symptoms might be TED rather than age-related ptosis, but she dismissed my concerns and said she sees many patients like me and that I needed cosmetic surgery. This experience delayed proper evaluation of my TED by months while I waited to see other doctors who performed the necessary examinations and testing. I found the lack of examination and dismissal of my concerns unacceptable.

Excellent, caring, knowledgeable, very competent doctor.