Dr. Donald William Case, MD

Prompt, kind, thorough, professional, and caring. My children and grandchildren have always been treated with thw best care

I will start off by saying Dr. Case is a great caring doctor... His staff on the other hand is the most I compassionate, knowledgeable, rude people I have ever dealt with. They have no concept of medical protocols, terminology and procedures. They don't know when they order exams and lose results. The "office manager" told me to go somewhere else to find care for my son if that makes my life easier, she has also put the phone down as I was in mid sentence and I heard her laughing in the background. I hope Dr. Case is unaware of this (which I find hard to believe, just read these reviews) if so I questions his character to allow this to go on. I am very distraught on how I was treated by his staff... And shock to see a pediatrics office to be so cold about my sons health!