Dr. Dorothy Peirce Shaffer, MD

Dr. Shaffer is warm, empathic, up-to date and incredibly knowledgeable. She is everything one can hope for in a physician and her office staff are equally capable. Every patient will be in excellent caring hands

Dr. Shaffer takes the time to really understand and address health issues. She looks at the big picture rather than the quick fix to address only symptoms.

Dr.Schaffer is an exceptional physician that is ahead of her time. She is uncommon among doctors in that she has strong comprehension of science and medicine. Thus, she routinely looks beyond what is readily available to find care that truly works for her patients.

I've been a patient for long over 7 years. With so many medical issues, they were definitely heaven sent!

Excellent physician. Amazing staff. Very welcoming office to feel "a part of".

Dr. Shaffer is exceptional and very thorough in her exams. She always provides holistic answers and suggestions.

I have been a long time patient at Full Spectrum Healthcare. Although, I am charged an annual fee it is next to impossible to schedule an appointment outside of preventative care. If you need to see the Dr. the same day, because you are ill...you can forget about it. I have had to go to Urgent Care on several occasions because the physician has been unavailable to see me and the most frustrating thing is that I recently contacted the office (medical receptionist) to inform them that I am allergic to a medication and the next time I suffered with a sinus infection the physician called in the very same medication I had previously contacted the office to inform them that I am allergic too. The front desk staff (receptionist) has always been rude and unsympathetic whenever I call to attempt to get a same day appointment regarding my recurring sinus infections, flu, etc. When people call they are usually ill...it is a doctor's office...show some human empathy/genuine concern. Needless to… say, I have pretty much had it with the rudeness and the incompetence of the front desk staff and I have finally decided to move on. Good riddance. Suggestions to improve patient satisfaction: 1.Open a non-emergency email account where patients can email the Dr. their questions or concerns (prescriptions questions, refills, etc.) 2.If a patient calls when they are ill and can not get an appointment, at a minimum the physician should call them back and reach out to the patient to find out how they are doing. 3.Teach the front desk staff basic customer service and how to express empathy to sick patients.