Dr. Douglas O Faigel, MD

I have chronic and acute pancreatitis, that requires advance ERCPs every 3 months for stent placement and replacement. I was fortunate enough to be accepted in Mayo Arizona where Dr Faigel is my surgeon. Not only is Dr Faigel extremely educated and published, his communication skills I found to be extraordinary. He appears calm, down to earth, and supportive. A fellow, Dr Chandrasekar is my assigned physician. His abilities and communication style are also exceptional. Skills and communication with patients builds trust and confidence. I only wish more MDs and surgeons were like these two doctors.

We found Dr. Faigel to be a warm, compassionate Dr, one who had to deliver bad news. He was matter of fact, but gentle. I wouldn't want his job, but he does it well.

He's very rude, condescending. I would never refer my worst enemy to him

I am flabbergasted at this physicians behavior! After waiting 10-hours, for an outpatient scoping procedure to be done, Dr. Faigel calls through a prescription for an antibiotic that costs $27/tablet. After 3 phone calls to his office, and calls from my pharmacy, he does not even return my calls! The physician on call yesterday apologized for his colleagues behavior and assured me that he would call me today; nothing! He also failed to properly diagnose the excruciating pain in my abdomen. He said it was caused by the pain medication I was prescribed. I took NSAD's for the pain, and when they didn't work, I was switched. The pain came first; not the medication. A very nice first impression; however, very poor communication, follow-up and bedside manner! The Map Clinic is first class hospital, but Dr. Faigel is serving only himself.