Dr. Douglas N Robins, MD

I had a schedule appointment last week and the doctor was running 30 mins behind so I reschedule for a week later. After driving down again 30 mins to the office, I ask if they were on time, I was told the doctor is running 45 mins late. Obviously the doctor, staff or management do not value their patients time and money. I find it a joke they want you sign if you miss your appointment they will charge you for miss appointments. They lady I talked to today was nice but the other younger girl was rude and disrespectful. She alone was is reason to spend your money somewhere else. Too many doctors in Jacksonville to go to this poorly run office.

Dr. Robins and all his staff are the most professional of any other Dermatology office I have been seen by since my arrival in Jacksonville in 1976! Plus he helped me greatly with my psoriasis!

I have had Dr. Robins for a few years now. No problems with he or his staff. Would recommend to my family or friends.

Easy to make an appointment. I've never waited more than 10-15 mins. after my scheduled appointment time. Spends as much time w/me as I require... He picked up a suspicious area .... and ordered further testing....test results came back positive for melanoma and he was able to coordinate an immediate surgical procedure. The Doc. is good...and if your looking for a down to earth dermatologist I'd suggest Dr. Robbins.

I love Dr. Robins. I have been a patient for over 20 years.

I have been under Dr. Robins care for over two years but I will be finding a new dcotor as I am tired of the problems associated with having him as a doctor. Dr Robins himself seems very caring and willing to talk about what concerns you may have but that also puts him substanitally behind in seeing his patients unless you are one of the 1st patients of the day. He either needs to elimiate some of the daily appointments or move quicker through them. His office staff is very difficult to deal with and lack the professionalism. They do not review files before they return phone calls and they do not carry through on items they say they will. He will only schedule apointments 2 months ahead of time which can cause conflicts, at least with my schedule, and he cancels them even within that two month period because of changes in his schedule. Then he/his office staff will chastise you for failing to follow his "rules". I'm a business person as well and cannot tolerate this… un-professionalism I see pervasive in the office.

After suffering with pustular psoriasis for 1.5 years, I finally found Dr. Robins through the Psoriasis Foundation. He was the only one who came up with a treatment that worked for my type of psoriasis. I think he is great!!