Dr. Britta Seppi Czapla, MD

She is pleasant, but not friendly. She does not explain things well. Her advice for weaning off my hormones was completely wrong.

I had the most horrible experience! Doctor Czapla didn't even treat me like a person. In the midst of trying to explain my pain, she told me that the numbness in my fingers wouldn't be caused by the excruciating pain that was happening in the middle of my back. Feeling like she wasn't taking me serious, like I was there just to get pain pills. I started to tear up cause I was in a lot of pain. She made me feel dumb for feeling the pain I was experiencing. As I am crying, and trying to communicate with her what my problem is again. She interrupts me and asked me, who has been refilling my hormone pills. Like me getting upset, was because I wasn't taking my pills to level me out. I told her, I am upset because I am in pain and I don't feel you are taking me serious. I told her my women doctor refills them. She made me feel like I was getting upset cause of my hormones not because of the pain I was feeling. She wasn't taking my pain seriously. I came to her for help and I left her office… crying. I called the office as I was leaving and left a complaint of service. I received a bill for $232.83. Her office visit and x-ray. I called the Primary Care Partners billing to explain what happened, because I had a hard time swallowing paying her $174.42 for a service that left me leaving her office cry. I was told by billing, that the office manager is the only one who can give a reduced the rate of service. Billing called me back today and said the office manager talked to Doctor Czapla, and they aren't going to do anything with the bill to make things better for the horrible professional behavior I received. Please don't go to this facility!!!! If they aren't willing to make a situation better for someone who was extremely mistreated treat, this facility doesn't deserve your service. It is not hard to treat people as people. I don't want anyone else to go through what I went through. We all deserve better than what Primary Care in Grand Junction has to offer.

Doesn't complete scheduled appointments requiring return visits too many times. I was scheduled to have skin tags removed she removed 2 leaving 2 because they needed to be numbed deeper. She knew this when she had me schedule for this removal appointment.