Dr. Catherine Chen, MD - Reviews Is this you? Claim your profile

Had an appointment with Dr. Catherine Chen for my son today. I was there on time but he got lost coming from school since we've never been there before. The check in girl told me if he's not there in 15 mins. he can't be seen. Even though the schedule board indicated Dr. Chen was already running 30mins. late, that didn't matter, just that we can't be late regardless. My son was getting close and I asked for another 5 mins. She called to check with the doctor and she said no! We had no effect on her schedule since she was already running way behind schedule anyway. I understand they have policies but I was there on time, my kid got lost, asking for another 5 mins. that no way effects her and other patients schedule, and she just said no. I guess she preferred to go home early instead of seeing her patients. The girl told me to call to reschedule- no thank you, who wants a doctor like that!

Been a patient for over 5 years. I always book the first appointment of the day to avoid long delays. I arrived to my appt on time, was taken to the exam room on time and then proceeded to sit there and wait in a exam gown for over 30 minutes. No Dr Chen. The nurse came in an apologized - brought me a warm blanket and said the Dr wasnt there yet and she wasnt sure why. Finally the Dr arrives so I ask her why the delay. She instantly snaps at me and tells me she was in her office working on something “important.” Completely LIED to me after wasting 30 minutes of my time. Not to mention the rest of her appointments will now be 30 minutes behind schedule. Zero respect for her patients time and has no problem lying right to a patients face. I will never return.

Dr Chen was condescending. She diagnosed my skin rash as bug bites and I was wasting her time. Seemed annoyed when I asked her to do complete body skin evaluation even after I told her it had not been done in 40 years! I teach a course called the "Practice of Medicine" to UCSD med students. Her attitude, bedside manner and ability to connect with patients might keep her from passing the course!

Dr. Chen is highly qualified,very caring.