Dr. Eduardo Jesus Hernandez, MD

I made the mistake of not having a pediatrician when I had my baby and they gave me the on call doctor, Dr. Hernandez. My child had jaundice really bad and we were in and out of this office every other day for about 2 weeka after we were released from the hospital. The first time we went, instead of seeing a doctor, they gave us a nurse who had no idea about our daughter and the jaundice. She did an extremely fast exam and wanted to send us on our way. We had to inform her that we needed an order to go to the hospital to get her billiruebens tested. We waited for 2 days before we had to call someone at the office to get the results. This happened repeatedly!It is always an aweful experience every time we go. Waiting for 1 hour or more just to see a nurse after they tell you that you will meet with a doctor, every time you call you get an answering service instead of speaking to someone directly, noone wants to call with results or make anything easy. We had to go to the hospital… every other day or so because her billiruebens were so high and instead of them just sending the order to the hospital, they made us come in for "an appointment" and wait an hour or more just to give us a piece of paper to go and wait at the hospital. You would think that having a well side and a sick side would be a great thing, but even if you enter the well side, they walk you over to the sick side if the waiting rooms on the well side are full. So you are practically in a room where a sick child just was. The way they run there business is absolutely retarded and they have no regard or concern for parents or their patients. We have been with this office for almost 2 months, giving them time and time again to change our minds and they have repeatedely disappointed us. We finally decided to change for our daughter's 2 month check up and now we are having to pay to get her records faxed over to the other pediatrician. I called my new pediatrician to ask them if they have ever heard of charging for records to be sent to another pediatrician and they said no. Only if the records were being sent to the parents would they be charged. Apparently, Dr. Hernandez and his office are the only office that is charging for records. It's been one thing after the other and I will be happy to never have to deal with anyone in this office again! I would not recommend anyone to go here!!