Dr. Geoffrey A Bernas, MD

Dr Bernas and his staff are always professional and efficient. I have nothing but praise to give! So happy to have them right here in WNY

The staff at UBMD ( Dr.Bernas Office) receptionist are extremely rude and ignorant (Hanna). When asked a simple question we were treated very poorly! Communication between staff and Dr. and Dr. to patient is extremely Poor. MRI, Op procedures were not gone over appropriately. Very insensitive to the patient and treats people like a paycheck. Does not listen to the patients concerns into not wanting something done, disregard for patient on all levels. Staff of Dr. also made very inappropriate comments in regards to children, family, etc. (Laura)

Dr Bernas and his staff are fantastic. I received the best care. Highly recommend.

Julie, the desk staffer, was incredibly disrespectful while attempting to book a follow-up appointment. She asked me if I was having any trouble (with my knee) and as I was explaining, she interrupted me to ask the very same questions again. This was done as if my response was insufficient or not to her liking. So I stopped explaining and responded, "No." She told ME I was rude. When I told her she was rude for interrupting, she refused to book my appointment and called another staffer up to do her job for her. I left without making an appointment. What a lazy, daft, poor excuse for office help.

I have been seeing him for awhile and he always listens to my concerns and makes sure I am taken care of