Jenifer Huifang Zhai

I have been a patient of Dr.zhai for over 10 yrs.I need a prior authorization for a med,and she Refuses to call me back

I waited 3 months for an appointment, received a letter with instructions and confirming my appointment. Arrived and paid my deductible, and taken to a room to be told I was seeing someone else. I really wanted to see Dr Zhai. I was told she was not taking new patients. They refunded my deductible and voided my appointment so I wasn't asked to review the meeting. I see on this page that she is accepting new patients. I was also told today that specialists are not allowed to deny new patients. I have a call into the patient advocate at Mercy. This upset me a lot. I have been sufferring since mid May. Now have even more symptoms. Maybe she isn't the one I needed to see but I could have been redirected sooner.

Made me feel like I was the only patient she had, on the 3 visits I had with her. Funny, compassionate, and professional!!

has been my nuerologist for a number of years and is THE best doctor and person in her field...Staff is also always professional and friendly.

Did not listen. Spent very little time looking at files then came up with plan BEFORE examining me! Changing docs.

I love going to see my doctor. She's very through and kind

Compassionate and trustworthy.