Dr. Kim Susanne Schaap

I was in St. Cloud orthopedics today and my visit was terrible. Not only was my appointment at 2 o'clock, but I did not get seen until 330. Her counter partner came in and told me it's not your shoulders. It's your neck and you need to see a spine specialist and there's nothing we can do for you here after waiting for an hour and a half to see her. She comes in and says Yep I agree with him. Looks like it's just your neck and not your shoulders and you should go see a spine specialist. Didn't apologize about being late. Didn't even sit down. Didn't go over anything I brought notes from a previous specialist and she didn't even look at him. Didn't even read what I had done. Didn't ask me what I had done. Didn't ask me much of anything very disappointed and I will never be going back. I will be going to a pain specialist or somewhere else to get help. This is the worst service and clinic that I've ever been to. They don't care about your care. They just care about numbers and going… through what they need to get done for the day. !

I went in for a cortisone shot to my knee. Very short wait time in the reception area. Once in the room everything was done very quickly. Barely felt the injection. Definitely will be returning in the spring for a replacement. Dr Schaap and her staff are professional, friendly and prompt.

I really appreciate it Dr. Kim’s honesty. I will be postponing surgery. As doing the exercises, therapies, etc. has really helped my knee calm down and my range of motion has increased substantially. I also currently have no pain in my knee.

Absolutely great! Down to earth, answered all my questions, if it gets to that point I would trust her to do my surgery in a heartbeat and that’s after a15 minute appointment!

Great customer service and she does an amazing taking the time to explain things. Her assistant does a great job as well.

I absolutely love Dr. Schaap. She’s so friendly, down to earth, and easy to talk to. I first saw her three years ago and remembered how much I liked her. Recently, I had another issue and saw a different doctor, and I left feeling confused and not heard at all.When I realized Dr. Schaap was still at St. Cloud Orthopedics, I switched back immediately. She went through everything with me — even comparing my new reports to the ones from three years ago — and explained it all in a way that finally made sense.I walked out feeling like I knew exactly what was going on and that I was in great hands. She never rushes you, she listens, and she makes you feel comfortable. Honestly, it feels like I’ve known her forever even though I’ve only met her twice.I would rate her higher than a 10 if I could

Dr Schaap was friendly, very professional and helped me with my concern and I feel that she would be my first pick if surgery is recommended.

Dr. Schaap is so knowledgeable and personable. She takes the necessary time with you to explain things very clearly. I give her my highest recommendation! Also she did an amazing job on my husbands knee replacement.

Dr. Schaap demonstrated impeccable bedside manner—she happily repeated things I asked for clarification on, she was forthcoming, compassionate, and kind. Even though she was behind schedule, I did not feel rushed at all and I felt she genuinely cared about my health. She exudes confidence and professionalism.

Very thorough and personable!