Dr. Larry Michael Bennett, MD

I used to love this office and doctor. However, the receptionist now is awful. She never answers the phone. I called for weeks leaving voicemails saying I'm joking the services and need medical records. I never got a call back. After three weeks I sent my mom in to ask about it since I work during their office hours whom was told I just called which was a bald faced lie. Even my mom and dad both had tried to call with no response. Upon going in today I noted to the nurse my being upset in regards to making over 20 phone calls with no return call to even tell me what I needed to do, fill out a paper requesting my records. She was rude telling me that is not their priority and that they have 30 days to get you the records. I responded that is fine that they have that time frame but that the inability to even return one of the many voicemails I left requesting my records to tell me what to do is an issue. It was brushed of as it was of no concern. If she had even just said "I'm sorry… you did not get a call back. If you fill this out we will get it to you within 30 days." I would have been fine. But instead I was pretty much told you don't matter and we don't care. Then when my Dr came in he stated "I hear your not happy." I stated "you're right I am not." He again told me medical records are not important to him. I again stated that is not the issue. It is the lack of even a call back to say what I needed to do after over 20 phone calls. He then stated "I'm giving you 30 days of meds find somewhere else to go." So all in all their receptionist gets to not return calls and if you need/want something oh well. Common courtesy is dead in that office. Which is sad I loved the office prior. But they were rude and inhospitable even though I was short in my responses after the nurse was rude.i never raised my voice, cursed, or was hostile in any fashion.

Acts like a child who doesn't get his way.

His staff is great and so is he!

The wait was a little bit long, but it is worth the wait because he spends more time with you than other physicians and he will give you the time that you need.