Dr. Mahendra Natwerlal Patel

MEGA P.O.S. !!!

If you want a doctor and office staff that have no clue what they’re doing, then this is the office for you! I CLEARLY stated, to whoever answers their phone, that I had excessively bleeding hemorrhoids that need to be treated-SIMPLE. I was scheduled for later that same afternoon. At the office, I waited an hour and 20 minutes before asking why it was taking so long to be seen. Only then was I told I had been squeezed into an already busy day. No one told me that on the phone or I would have gone elsewhere. Another 15 minutes waiting, then FINALLY placed in a room where I waited another 12 minutes for Dr. Patel to come in and start talking about my stomach! This is how part of our conversation went… “I am not here for my stomach.” “Why are you here, then?” ”Didn’t they tell you that I have bleeding hemorrhoids?” “I don’t do hemorrhoids; you need to see a surgeon for that.” “You mean to tell me I waited more than an hour and 45 minutes for that?! How can the person who scheduled me not… know that you don’t treat hemorrhoids?!” He shrugs and talks about the last time I was in for something else. He writes out a prescription for that so I won’t have to pay out-of-pocket for an expensive medication. I leave the room and complain to the gals at the front desk for WASTING SO much of my time. I was beyond angry and complaining as I walked out! Then, when I went to pick up his prescription, I learned I’d have to pay $85 (!!) So much for an entire WASTED afternoon where I got absolutely NOTHING from these buffoons. Since the staff AND doctor in this office is SO ignorant, careless, uncaring and unprofessional, I STRONGLY suggest you stay away from them and go elsewhere!

Dr Patel is a very good doctor but my office experience yesterday was unacceptable. I arrived on time for my 3:20 appointment. They made me wait 80 minutes, 60 minutes in the front waiting room and anther 20 minutes in the exam room. I did complain to the front desk personnel. I suggested they add time to each appointment to reduce the wait time. I would have left but it was a followup appointment for some procedures and I wanted the results. When I finally saw the doctor, he didn’t apologize. If this was just a one time experience, I wouldn’t give them this bad review but this is not the first time I waited to see this doctor. The only reason I don’t change doctors is because he is a good doctor but the office is not run properly.

Nice person, listens, nice office and on time.

for 3 days in the hospital with abdomen acute I did not see his face

Dr. Patel came highly recommended from the former head of the hospital GI dept. I can see why. At my request, he performed my colonoscopy without any sedation or meds. There was very little discomfort. He was very through and answered all of my questions. I was able to go right back to work.

Terrible follow through. Nice guy but can't run a business.

he did not explain anything to me - he is always late. He did not tell me about side effects of the medications he prescribed and when I told him what was happening he just referred me back to my general doctor to handle the side effects. He said " I don't handle that part." My doctor said why are you coming to me? I am not treating you - he is. So there you go...no care at all.