Dr. Pedro Y Chan, DO

VERY UNETHICAL BUSINESS PRACTICES. Told us they accept our BCBS Insurance before the visit but after the visit they have a problem filing the claim and Demands $395.00 payment. We filed the claim and was told by the insurance company that they paid doctor $102.56 and we owed doctor $34.12. After numerous attempts to recover the over payment including two conference calls with BCBS and the Dr.’s accountant and claims by the Dr.’s accountant that they would resolve the issue when they were paid, after the second conference call the Dr.’s accountant state they would not reimburse us because they did not charge us enough and were going to file a revised claim. That never did happen. After filing a complaint with the BBB, Dr. Chan responded by stating we were a cash customer and he does not have to accept the insurance company rate and advised us to have the insure company reimburse us. I HIGHLY RECOMMEND AVOIDING THIS DOCTOR

Dr. Chan is extremely rude and inconsiderate. He interrupts and does not listen to what you are telling him. I couldn’t even get a sentence out and he’d change the subject completely. I have never witnessed worse medical care.

The staff at Dr. Chan's office are very rude, Julie and Karen, they have no clue what they are doing and Dr Chan encourages this from his staff. Dr Chan do not care about his patients, it's all about the money. He even submits the wrong claims to the insurance to get extra money. He even tells patients that the insurance companies does not pay him enough. Also, he charges a fee to get copies of results. He will never contact you if there is a problem with results. The wait times are very long even with an appointment. Please do not go there if you care about your health.

That's absolutely wrong.Whenever I was there,always greeted.Always first listen.He is happy person.But he is man of principle. will never give illegal prescription.I and my family going there from last 20 years.His staff will always welcome you with smile.

Dr. Pedro Chan is a sad excuse for a physician. He does not look his patients in the eye. He doesn't listen to you, so I could never trust his diagnosis. He once told me my B12 was low but offered no suggestions for what food I should eat, nor, offered a shot. I wouldn't send my neighbors yapping dog to him. Overall, it was a terrible experience and I wouldn't recommend anyone visit him.

He is a doctor who cuts you off when you are talking. He knows everything and does not listen to what you have to say. He would not call me and i waited 13 for results from a biopsy. Alwasys suggesting testing (more money). He needs to stay current with medical matter, no eye contact. You have to pay to getyour results from blood work. I would not let my dog go there. We know doctors want to make money, but don't make it so apprent. People pay you, you should listen and help them with what they are speaking of. Go to him at your own risk!!!!!!!

I have been a patient for nearly 20 years. He's one of the hardest working Doctors I've ever met. He takes time to understand the issues and addresses them in a methodical way with great results every time. I would highly recommend him. Both he and his staff true professionals!

Never had a problem with this office, it is one of the few office which could perform Immigration Physical for Green Card. This doctor is able to do x-rays in office, so I was able to get my paperwork filled out on the same day. Wait time for this office is the same as any other offices. I was able to make appointment on the very next day. Usually, 3-5 days are the earliest for appointments with other doctors.

This office allows walk-ins and same day appointment. Other offices would have sent me away with an appointment for next week.

This is a HORRIBLE Dr and (i use the term dr loosley!)when he walked in the room he sat down never looked at me and said what do you need! he never greeted me Never looked at me Constanly cut me off and was just plain out rude! he was even argumentative when i explained how I was feeling. I feel sorry to anyone who visits this dr!