Dr. Robert Shih Yee, MD

Lots of problems on how this office is run. I was given a referral to have a procedure done. I go to he office to make an appointment , and was told that there was no code at all on the referral. They said this rarely, if ever happens. So the referred office has to contact Yee to get a code before they will make an apt. His office was closed for a week after that so they couldn’t get a code for a week. After a week and a half, I went to Yee’s office to find out when I could expect a referral that was done properly. The “girl” in the office told me it was in “his hands and she has no clue when he will get to it! On a different referral I gave them the names of 3 Dr’s that were in my network for the referral. They used a different Dr., I told them that he wasn’t in my network. She told me that they already had it approved with my insurance. They told me not to call them, they would call me. A week and a half go by with no call, so I call the other Dr to follow up . I was told that they… did get a referral for me over a week ago but he isn’t in my network, just like I had previously told them! Very frustrating. I could go on and on about how lousy Dr. Yee’s office is ran , but what is the point. Go elsewhere unless you like dealing with ineptitude and rude office staff.

I had a very poor experience with my last visit to Dr Yee. Although he is a very personable guy the billing process and lack of communication and contradictory information from the office staff are unacceptable. I would not recommend Dr Yee for this reason.

Dr Yee is a nice guy and I have enjoyed my visits with him. However, I have had two instances where I was charged for additional services despite being assured by office staff that this would not happen. The office manager is difficult to reach and does not return phone calls, which seems unprofessional.

Dr Yee is a wonderful, compassionate physician. He is exceptional with dementia and Alzheimer's patients. Highly recommend him.

My husband and are on Medicade because we don't make enough to pay for medical insurance another way. Dr. Yee was among the Medicade doctors listed so we signed my husband up as a new patient. Scot's initial visit was amazing. We had a question after he left and the office was closed. We were amazed that the on call phone was his personal cell phone. He seemed to really care. He left Medicade insurance (like many doctors who care more for money than people). We were not informed. It's the doctor's responsibility to inform his paitients if he can no longer serve them. My husband came down with pneumonia and made an appointment. When he arrived for the appoinment, he was told no one would see him. Not even a nurse to see if maybe he would need to go to urgent care. Really disappointed.

I have worked with this gentleman for over 20 years. He is a true gentleman; thoughtful; generous.

Excellent doctor, listens well to patients, careful and caring, small practice, personal attention.

Dr Yee is the best doctor. Our whole family has been going to him for 15 years and we would not want to go to anyone else.

My family and I have been patients of Dr. Yee for 16 years. He is the best we have ever had.

Twice over the last several years I have first gone to a apecalist for something and had them stumped. Both times I then went to see Robert Yee and both times he nailed it. He is quite good and willing to learn if he is stumped - which is rare.