Dr. Sean Chanmugam Lalin, MD

Dr. Lalin did surgery for a floater a couple years agao and it returned. I tried to call the office, but my call was answered by a call center. I could actually hear other calls being answered in the background. You do not talk to anyone at the office. I left a message, but no one returned my call. Therefore; I have made an appointment with another doctor who actully has someone that answers the phone!

I am not sure how to begin...let me preface by saying 3 visits... still NO lasik. This experience was beyond awful, and I will never be coming back. I came with the intention of getting Lasik performed on my bad eye (the other was corrected with cataract surgery.) I am 26 years old with recent history of 6 eye surgeries for retinal detachments, retinal thinning, and cataracts. I assumed this practice would be qualified. I received two consults, first one was almost $250 which went well, and Dr. Lalin as well as Dr. Shah seemed optimistic that Lasik was the right choice. Let me mention I had technically two lasik appointments, and both times the technicians failed to realize I was scheduled for one eye only. Doesn't exactly make me feel confident in care. They scheduled me for a pre-op Lasik appointment, which was DIFFERENT than the consult, on a Thursday. Due to my eye conditions, without wearing a contact I am unable to see. One eye is extremely near sighted and one is extremely far… sighted. I can't wear glasses due to the drastic difference of prescriptions, so I needed to take off work for 1 week to prepare. I walk in Thursday morning for pre-op and the woman at the desk demands $2000 for the surgery that was allegedly the next day. I was under the impression I was scheduled for a pre-op appointment, and no one had mentioned surgery, let alone up-front payment before the consult! The office manager, Tracy, was so kind and helped square everything away. Three hours later...I met with Dr. Shah who mentioned since they "forgot" to tell me about my surgery date, I needed to prepare again, and take off another week of work, since I couldn't wear a contact, for the surgery date. I received a call a few days later demanding payment again, despite being told that I could bring my care credit info the day of the surgery. I paid the $2000, despite feeling nervous for the surgery due to this facility being all over the place. Wednesday I received a call saying my surgery was 7:15 Friday - I needed to pick up the prescriptions they gave me. I paid out of pocket for these scripts. Thursday NIGHT I received ANOTHER call stating "the machine isn't working properly. We are going to reschedule your surgery." Two weeks I had taken off of work, my boyfriend took off work so he could drive me, $2250 gone, plus the cost of prescriptions, and nothing to show for it. They refunded the $2000, but I am still fighting for the $250 since I don't trust them to operate. I wouldn't recommend this place to anyone.

Dr. Lalin saved my eye after a retinal detachment. Excellent surgeon, and excellent follow up care.

I had a mecular hole repair procedure done. The procedure was vitrectomy. over 95% of people gain back full vision after procedure. He did it on mine and I lost my 1/4 of my vision. I can no long see 10 and 11 on a clock with that eye.

Was referred to him by another eye doctor for a specific retina issue and he told me that he can treat all my eye problems that I don't need to go back to the referring MD. Poor ethics!

Wait time was 2 1/2 hours. The doctor did not spend any time with, he did not explain the treatment - just rushed in & rushed out without giving us a chance to ask questions. Very poor experience. We are seeking another doctor for follow-up.

Saw Dr Lalin at 8pm on a Friday night as an emergency. He diagnosed and treated me in the office and I could not be happier with the results. Recommended him to my sister who he's how treating as well and he has saved her vision. His staff is warm and ever so helpful.

Dr Lalin saw me at 8:00pm on a Friday night after his office was closed for the weekend. He diagnosed and treated me an I could not be happier with the results. Subsequent calls and visits to the office introduced me to his staff and they are all incredibly caring and attentive. Rate this group highly!

While the wait time was considerable the staff was extremely professional and thorough with testing. Doctor Lalin was an absolute treat! Caring, compassionate, and spoke to me in terms I could understand. He took the time to explain everything over and over again. I left with a complete understanding of my problem and all my options. Could not be happier.

His office staff is very poor in service. no courtesy to return any phone calls from any one. No follow ups on anything. we have left so many messages but no reply. and his secretary was very rude.