Dr. Sheila M. Garcia-Santana, MD | Charlotte, NC | Ophthalmologist

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Dr. Sheila Garcia-Santana treats age-related macular degeneration, posterior vitreous detachment, and diabetic retinopathy, and performs retinal imaging, optical coherence tomography, and anti-VEGF treatment. She practices ophthalmology and internal medicine and has 17 years of experience.

Dr. Garcia-Santana earned her medical degree from the University of Puerto Rico School of Medicine and completed her residency at Boston University Medical Center. She sees patients in Charlotte, North Carolina, and speaks English and Spanish. Patients on Vitals rate Dr. Garcia-Santana 4.8 out of 5.

Overview based on verified provider data

4.8

20 Ratings
17 years of experience
27 insurance plans accepted
speaks English, Spanish
Boston University Medical Center
16 written reviews
2 specialties
10 areas of expertise
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Garcia-Santana's Ratings and Reviews

4.8

20 Ratings with 16 written Reviews

Average Wait Time 13 Minutes

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Dr. Garcia-Santana?

Patients’ Perspective

Gave an accurate diagnosis: (15) Did WellNeeds Improvement (0)
Had a good bedside manner: (15) Did WellNeeds Improvement (0)
Spent time with me: (15) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (15) Did WellNeeds Improvement (0)
Flexible scheduling: (15) Did WellNeeds Improvement (0)
Saw me in a timely manner: (2) Did WellNeeds Improvement (0)
Staff was courteous: (2) Did WellNeeds Improvement (0)

Patients consistently praise Dr. Sheila Marie Garcia-Santana for her professionalism, thoroughness, and ability to clearly explain medical conditions and procedures, often ensuring patients are well-informed and at ease. She is commended for her kindness, quick accommodations for urgent needs, and effective treatment outcomes, which include instances of successful surgeries and prompt interventions in critical situations. Some negative feedback points to dissatisfaction with certain treatments, such as injection outcomes, though these comments are greatly outnumbered by positive ones. Overall, patients trust Dr. Garcia-Santana's clinical skills and appreciate her warm approach and professional care.

AI-generated from the text of patient reviews

20 ratings & reviews

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Showing 1 to 10 of 16 reviews

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The staff here are absolutely pleasant and professional. Dr. Santana is wonderful; she’s courteous and truly takes the time to make sure her patients fully understand their eye conditions, care, and treatment options.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

July 11th, 2026

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I highly recommend Dr. Garcia for anyone seeking a retina specialist. She is incredibly thorough during exams and takes the time to explain everything clearly, ensuring you are always well-informed about your care. The entire staff is professional, welcoming, and easy to talk to. A great experience thus far!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

April 22nd, 2026

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Dr. Garcia is a complete professional but still maintains appropriate warmth and kindness. I am very pleased with my level of care.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 19th, 2026

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Dr. Garcia is wonderful!! My eye doctor referred me to her in August to treat 2 tears in my retina. One of the tears was in a difficult area to treat. Dr. Garcia fit me into her schedule and completed my eye surgery the same day, so I could go on a trip the following week. She is very kind and caring!! I just had my follow up appointment and my eye is doing well. She saved my eyesight and I truly appreciate her fantastic clinical skills and excellent care!! I highly recommend Dr. Garcia!!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 14th, 2026

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Dr Garcia and her staff was amazing my mom first time . Dr Garcia explained everything clearly and herself and her staff made my mom so comfortable. My mom is non-verbal also paralyzed but the staff and Dr Garcia was so amazing I couldn’t ask for better care for my mom.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 8th, 2025

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Love that Dr. Santana has turned my frown upside down. I came to her really feeling down from a supposedly easy cataract surgery that did not go according to plan. She has explained my unexpected journey to get a new lens implant throughly. I have been able to visualize my journey through her easy to follow explanations. Very happy to have her as my doctor.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 8th, 2025

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Was not pleased with the outcome of the injections I would like to speak with an office manager

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 8th, 2025

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Dr. Garcia was very thorough in explaining my exam images and gave a very precise where we are in my treatment and the next options.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 2nd, 2025

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Dr Garcia is awesome! She explains situations clearly and procedures clearly. I trust her 100%, and she found retina tears, other eye doctors missed, so very grateful to Dr Garcia. Plus she's really nice as is her staff!!!! Thank you Beth

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

November 26th, 2025

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All good: efficient, professional, thorough and patient. Very pleased w the visit.

October 31st, 2025

Horizon Eye Care

135 S Sharon Amity RdCharlotte, NC 28211

Tel: (704) 365-0555


Dr. Sheila Marie Garcia-Santana, MD	Dr. John Blue Clark JR., MD	Dr. Thomas Jerome Snyder, MD	Dr. Zelalem Atakilt Gebreananya, MD
Ophthalmology	Emergency Medicine	Emergency Medicine	Hospital Medicine

4.8 (20 Ratings)	0 (0 Ratings)	5 (3 Ratings)	0 (0 Ratings)
17 Years of Experience	53 Years of Experience	41 Years of Experience	27 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English, Spanish	Speaks English	Speaks English, Spanish	Speaks English
Charlotte , NC	Huntersville , NC	Charlotte , NC	Matthews , NC
Med School: University Of Puerto Rico School Of Medicine	Med School: Vanderbilt University School Of Medicine	Med School: Northwestern University Feinberg School Of Medicine	Med School: Gondar College Of Medicine And Health Sciences
Current Profile	View Profile	View Profile	View Profile

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Aetna
AmeriHealth
AmeriHealth - Medicaid
AmeriHealth - Medicaid (Managed)
Avesis
Blue Cross Blue Shield
Blue Cross Blue Shield of North Carolina
Blue Cross Blue Shield of North Carolina - Medicare
Blue Cross Blue Shield of South Carolina
CHAMPVA
Cigna
Cigna-HealthSpring
Devoted Health
Devoted Health - Medicare
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Golden Rule
Humana
Medica
Medicaid - Medicaid
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Medicare
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Molina Healthcare
Optum Health
Tricare
UnitedHealthcare
Wellcare

Blindness
Cataract
Diabetic Retinopathy
Eye Exam
Eye Pain
Glaucoma
Internal Medicine
Lasik Surgery
Macular Degeneration
Vision Issues

Education & Training

Residency

Completed their residency at Boston University Medical Center.

Medical School

Graduated from University Of Puerto Rico School Of Medicine in 2009.

NPI Number

Dr. Garcia-Santana's NPI number is 1275760092.

Anthony Lee Dyer
Neuroradiology
7 Years Exp | Chapel Hill, NC
(0)
Asha Garg Stern
Public Health & General Preventive Medicine
28 Years Exp | Huntersville, NC
(0)
Chidera Uzowihe
Physical Medicine & Rehabilitation
3 Years Exp | Charlotte, NC
(0)
Travis Denmeade
Infectious Disease
9 Years Exp | CHARLOTTE, NC
(0)
Pramodh Chanumolu
Nephrology
13 Years Exp | New York, NY
(0)
Bowen Niu
Diagnostic Radiology
9 Years Exp | Winston Salem, NC
(0)
Constantine Moschopoulos
Hospital Medicine
| Monroe, NC
(0)
Neil Andrew Mckee
Anesthesiology
7 Years Exp | Charlotte, NC
(0)
Sarah Adams Harris
Nurse Practitioner
| Matthews, NC
(0)
Kaitlin Nicole Woodley
Nurse Practitioner
| Charlotte, NC
(0)

Does Dr. Sheila Garcia-Santana accept virtual/telehealth appointments?: Dr. Sheila Garcia-Santana has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
How can I make an appointment with Dr. Sheila Garcia-Santana?: You can find contact information for Dr. Sheila Garcia-Santana here on Vitals.
What languages does Dr. Sheila Garcia-Santana speak?: Dr. Sheila Garcia-Santana speaks English and Spanish.
Where is Dr. Sheila Garcia-Santana's office located?: Dr. Sheila Garcia-Santana's office is located at 135 S Sharon Amity Rd, Charlotte, NC, 28211.
Does Dr. Sheila Garcia-Santana accept my insurance?: You can see the insurance plans that Dr. Sheila Garcia-Santana accepts on their Vitals profile.

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