Dr. Thomas Hong, MD

Let me start by saying I used to love Dr Hong. He was different and he really cared. I can no longer say this. What I see now is a Dr that is burnt out and really needs to take some time off to find that love of healing again. I had Covid and the treatment I got from DR Hong was totally unacceptable. I was so bad that I needed oxygen and an inhaler and he ordered these for me. Thank you!. The only thing is it took a week before I was contacted from Dr Hongs office stating the 02 was coming the next day. Well 7 days into my worst experience I didnt need the 02 any more. Thank God a family member had 02 and an inhaler and I was using theirs. The poor treatment didnt stop there. I had many virtual appts as I was out of work for 8 weeks and on disability. At one visit Dr Hong actually says "What are we doing here? Do I just have to keep filling out paperwork?" I started crying. I then said well I am still having shortness of breath 5 weeks into this. Do I still have Covid or am I now a… long hauler? He then says he can order a follow up chest xray to see if I still have Covid pneumonia. Really? It takes me prompting you to order the chest xray 5 weeks into this. The office never sent the paperwork to my HR department as they said they would . It took several attempts after every visit to get this done. Again I am still feeling terrible with covid and I should not have had to deal with all this incompetence. Thankfully, I now have a new PCP .

I qualified staff when I called into this office a few times, while searching for a new primary physician. I looked at the bios of the doctors on staff, and asked some of the office staff and nurses questions about them, and shared with them my style. I told them I was in search of a new primary physician who would meet my needs but also work 'with' me, and not have the 'God Complex' a lot of them have-- which I experienced with various different doctors. I wanted someone who wasn't offended by my thoroughness of questions...and understood I am my own advocate, and would work 'with' me and not be a dictator. All roads pointed to Dr Hong. I can say that he has delivered on this. Great Doctor, Great Person. You can have a conversation with him. He treats you as a human being, and as his patient he has a vested interest in.

An excellent doctor.