Dr. Eliza Joyce Whitten, MD

Double bills for visits. Took kids there for flu shots and just received bill for close to 60.00 each. We have the top insurance so I know the issue is the billing practice of the doctor's office. The same day I took the children for their flu shots I went to rite aid to get my flu shot and it cost us nothing. When I took the kids for their physical they billed us for 2 office visits for each child, I have 2 children so this was a total of 4 bills for 2 children, they said it was because of the kids asking questions that weren't part of the physical. Both of my children are under 8, so they constantly ask questions. Are we supposed to go to the appointments and sit there completely silent? I have lived in several states and have never seen this happen before. They even have you sign a waver saying any questions will result in additional billings. This is ridiculous. This makes me realize they are just there for the money. I understand that they dont have a lot of time for extra… questions but they need to realize they are working with children who ask a lot of questions. They should tell you when you ask a particular question that it can be answered for a fee. I do not like the office set up either. It is more like a hospital with cubicles and the waiting rooms are not child friendly. Everyone is nice and courteous also it is very clean, but due to double billing I will be going elsewhere.

Front desk staff is super rude and doctors are careless and don't do any interaction with your baby, they barely examination them but don't even talk to them or interact. What kind of pediatrician are they??

Not a very good pediatriction. Wish this section were longer

She took her her time and explained what was going on with my baby girl. I felt like she REALLY listened to what I was saying and didn't just blow me off.

I am a physician and have very high standards for those I deal with in medicine. I found most of the staff to be very uninterested in making any real effort. I have had to make multiple trips to the actual office to get anything actually done. Every time I have gone there I have had staff want to take a message and "get back to me" rather than answer any questions, obtain answers, or even perform simple tasks. In addition, my sons BMI was grossly miscalculated. I am hoping this was a staff error and not an actual error of simple math by the physician he saw, Dr. Whitten-hoskins. Regardless, even if she did not compute it she still did not double check and gave me grossly wrong numbers. Finally, I was treated like a second class citizen when trying to get my sons medication filled that he had been on for almost a year. Despite giving them the information they needed to contact the original physician who diagnosed him and prescribed the medication and the contact information… for the pharmacy we used to fill this medication. Realizing that the medication was a controlled ADHD medication I provided the above information to make the transition easier. Dr. Whitten-Hoskins took forever to write the prescription and then wrote for the wrong medication. I will NOT be taking my son back here.