Dr. Elizabeth Alvarez, MD

My wife was seeing Dr. Alvarez,, not happy with the way she responds and not a good listener , worst part is the front desk people the most rude and disrespectful. Do not waist your time with this office, plenty of choices in Houston

My wife went for routine physical exam and told the doctor’s office to do exactly what is covered by insurance. They did confirm and still claim that they ordered only the routine tests covered by insurance. Now I have a bill of several hundreds dollars for tests that are not covered by insurance. We contacted the insurance company and were informed that the provider ordered tests that are covered under medical diagnostics but not routine. They said that the provider need to send a different code to lab and the insurance will cover the bill. My wife as well as insurance company called the doctor’s office but they have refused to do it. So first they ordered wrong tests, and now they are not willing to change the code. A free routine physical exam is now costing me hundreds because of these people.

Dr. Elizabeth M. Alvarez, has provided quality health care service to my family and I. Love going in and out right away. Individual and personal requests are taken care quickly. Dr. Alvarez is flexible when it comes to rescheduling.

This clinic is the most horrible dr office . Rude, bad customer, the dr . Is ok

Lost insurance because of my divorce, requested my refill medications 2 weeks prior my divorce was final and she did not release the request with my pharmacist until I did new blood work. This was 1 day before my divorce was going to be final, so I asked to be scheduled before it, and asked why I wasn't notified that I needed lab work, they responded rude saying it is not there job to notify us that we knew that we had to do lab work every 4 months. For GOD sake who is going to remember this specially when you are going through a divorce. I needed medication for by cholesterol and my water pill, she did not want to give me extra medication until I did the blood work. I told her that I was waiting on my COBRA to kick in before I could do anything to please give me some in the meantime. A month has passed and I have not been able to take my medications because she has not release the order to my pharmacy. I did blood work 4 days ago!!! I also asked her that I had blood work a week… before and if she could use it they told me "no the doctor wants her own blood request". This doctor doesn't work with you she only wants the money.

I wish her well BUT this is the worst experience I've had with a doctor in my life. I don't understand why this office runs as it does.

I like Dr. Alvarez, appointments are easy to make & with little wait time to see her. The only issue is that it takes forever to get a prescription to my pharmacy. Sick with a respiratory issue and need antibiotics and let me go all weekend with no medication!! Get on board with the rest of the country and and use internet to send prescriptions!! Very furious at this point!!

Dr. Alvarez has been our family doctor and pediatrician for over 10 1/2 years. Because all 4 of my kids were born in different states, I have had considerable exposure to different health professionals. I can honestly say that Dr. Alvarez is the best I have ever seen. While she is quiet, she is courteous, and extremely careful. She not only takes the time to listen to really listen to me, but she listens to each of my children, and never makes me feel like she is rushing to get to her next patient. Dr. Alvarez is fantastic in organizing her schedule so that I never have to wait long in the lobby or in the actual patient room to be seen. Perhaps one of the most impressive things about Dr. Alvarez is how she takes the extra effort to make sure patients follow up with her referrals to specialists, so that the long-term well being of her patients is always addressed. But for her persistence, we would never have discovered a life-threatening heart issue for my then 2-year-old son,… and a recent autoimmune disease for me. I honestly believe that Dr. Alvarez saved the life of my son, and gave an extra 10 years of life to me. The only reason I did not give her 5 stars throughout, is that she has had some new office staff who needed to be trained, but they have all since improved greatly. Her long-time office manager, Ruth, is simply amazing. I plan to have Dr. Alvarez as our family physician for as long as I live. I highly recommend Dr. Alvarez as a most trusted family physician.

Went to see her for a cold was told my medication would be sent to the pharmacy, it took over 24 hrs for the office to send my medication. Called the office to see what the problem was, Spoke with Jennifer she apologized and said the Dr was the only one that could send the medication in and that she did not do it immediately that it was done thru out the day. Who wants to wait to have medication sent in no one, will never return

Who draws blood in a storage room???????? Is that legal? They scheduled my appointment for the wrong day. Doctor rushed me out and didn't even give me my prescriptions. I was told I had to make a new appointment to address all my other concerns. Before this all happened, she sent my prescription out twice and I got charged twice, while she claimed no responsibility for that. I never got my results. All around terrible and unprofessional. I'll file a report as soon as I know how.