Dr. Elizabeth M Deaguirre

Once I entered and saw the receptionist (black hair with glasses) screaming at an old man that simply needed help with understanding some of his charges and procedures I should have immediately left that place (already a red flag). Unfortunately, I did not, and waited there listening to this annoying receptionist, at some point, I decided to wait outside until it was my turn. I was given a lot of paperwork that not even the receptionist could explain to me what were there for. (this were not the regular papers you fill out at the dentist). Their machines were so old that it took about an hour for the assistant to make the X-Rays (second red flag), then the hygienist came and told me I needed an "INTERMEDIATE CLEANING", thing that I never heard before in my life and I do cleanings every year. Then Dr. Elizabeth came and said about 2 words and did not even bother to explain anything to me. Lastly, another staff member came and said they wouldn't do the regular cleaning because I… needed the "intermediate" which was $120. I told them I made the appointment for my annual check and regular cleaning and that was what I wanted to do. Again, they refused and the annoying receptionist was extremely rude to me because I decided not to do the cleaning they said. Today, one day later I went to Sage Dental Coral Gables and they did not even mention something about a deep cleaning, they did the X-Rays in about 10 minutes or less and immediately proceeded with the regular cleaning and then the Dr. was amazing and actually took the time to explain everything to me. Oh, and all paperwork was filled online and you wait in the car until it is your turn. I called about 10 different places and NONE of them knew about something called "INTERMEDIATE CLEANING" you are either a regular or a deep cleaning which requires anesthesia. Not my case since I floss every day and do cleanings regularly. AVOID THIS PLACE

Went to this office and had a very nice experience. everyone was very friendly and explained everything well. I was given many options for my treatment that made me feel comfortable and the cleaning was great and pain free.

Dentist ok. Problem: office manager, Marisol. She is a scammer. She will overcharge for some procedures. Warning: get estimate before performing any work. Ck with your insurance. No money upfront!!