Erica L Malloy

I unfortunately had a disappointing encounter with Nurse Practitioner Erica Malloy. During my virtual appointment, she neglected to inform me about crucial information regarding my medication. Additionally, she failed to refill my prescription, leading to unnecessary stress and inconvenience. Malloy assured me that my prescription would be refilled promptly, yet it was not processed for 4 days, resulting in a lapse in my medication regimen. This lack of attention to detail and disregard for patient care is deeply concerning. As a healthcare provider, it is essential to prioritize communication and follow-through to ensure the well-being of patients. Unfortunately, Erica fell short in both areas, leaving me with a sense of frustration and distrust in the quality of care provided. I hope that Erica Malloy Psychiatric Nurse Practitioner PC takes steps to address these issues and ensures that all healthcare professionals uphold the highest standards of patient care and communication. My… experience with Nurse Practitioner Erica Malloy serves as a reminder of the importance of thoroughness and accountability in the healthcare field.

I have tried multiple times to get in touch with this office. My daughter was a patient of Dr Francesca who was a contract hire of theirs. She has been trying to call and reschedule. We have left voicemails and text messages, and NO ONE has responded! I was informed TODAY that they cancelled Dr, Francesca's contract out of the blue and didn't even have the decency to inform any of her patients! They should be ashamed!!!! How can they say they are a mental health professional and then act like that!?!?! This is HORRIBLE! They are dealing with people who have mental health issues and this is how they are treated??