Dr. Erich Jurgen Lingenfelter, MD

Was great experience,very professional.

Very pleased with the surgery and after care. Everyone was great and went out of their way to accommodate me after I was 45 minutes late for my appointment! Rather then reschedule and having to make the 70 mile trip again, they managed to work me in their busy time. Will recommend Dr. Lingerfelder to anyone.

He’s a patient and understanding man that takes time to talk to his patient

Dr. Lingenfelter is an excellent surgeon! My experience with him has been extraordinary. He has given me my freedom to exercise again with my shoulder replacement. Great communicator, personable, professional, and who I would recommend. Thank you Dr. Lingenfelter and God Bless you.

He is very thorough and caring doctor really wants the best for his patients

Erich Lingenfelter is an excellent doctor. He explained everything throughly. He is caring and professional. I highly recommend him.

Before surgery the doctor and staff were caring and explained what was going on but what a terrible after surgery experience. After they got the insurance money and 2 months or so of no relief they basically completely cut contact and closed the book like they were tired of dealing with the issue. The pain hasn't subsided since surgery and that was over 3 months ago. His nurse Tina will not return calls and we are not talking about bombarding her with voicemails or any other communication. For example, recently over a 2 and a half week period two calls were made, the first was a call (voicemail) per the doctor’s request with an update on medication that was prescribed to let him know that it was not working, the pain that was still there with no improvement, and to follow-up on his next steps which were basic referrals he wanted if the medication wasn’t working. A second call was made over a week later as a follow-up to the first voicemail because there had been no return call and yet… again that voicemail remains unanswered. There has still been no call back and this is not the first time in the course of treatment that Tina has done this. In order to get a response and have any action taken, not by Tina, a third call had to be made but this time to the front office. When she does call back she gives answers to questions without first speaking with the doctor and when pressed she will then speak with the doctor and call back, other times she will ignore your calls without communicating that she is waiting to hear from the doctor, she will make you feel like you are addicted to pain medication and make you feel bad that you are in pain, she will completely ignore you until you go above her and then she will make excuses as to why she didn’t call you back. She flat out lied when she said she updated the medical chart after multiple requests were made both over the phone and in person. There was an was an incorrect entry in the medical file and when they were asked to correct it both Tina and the Doctor said it would be taken care of, in fact Tina stated she had corrected it, yet over a month after the request it had not been changed and if the front office hadn’t checked on it, I doubt it ever would have been corrected. They will leave you out to dry once they have their money and will not care about any after care after they tire of you. The fact that we are having to look for another doctor to try and come up with some sort of relief says all that needs to be said. In my opinion, Tina doesn’t care about patients after they have had surgery and possibly even before surgery. She has no accountability because she is “just a nurse” so it falls back on the doctor. This is just a brief overview of the issues that have occurred in this office over the course of over 4 months. Dr. Lingenfelter is a great surgeon but he has lackluster staff with poor bedside manner, his nurse practitioner has the worst bedside manner I have ever experienced, and a nurse who fails completely in the areas of communication and compassion.

He did a great job on my right shoulder did not have much trouble had one place that opened up and kept draining but they got it taken care of and I am ready to have left one done soon

Dr Lingenfelter was amazing. I broke all bones in my elbow and severed all the ligaments as well. There was only one other Dr in this area that could perform the surgery that needed to be done. I am extremely pleased with the outcome and highly recommend him as a surgeon.

Having both shoulders repaired by Dr. Lingenfelter within a two year period. I would not hesitate to recommend him to anyone. He is Kansas City's "shoulder guy", so understand he is in VERY high demand for his excellent work. So don't expect next day service. Also, he gets right to the point and if he doesn't think you need surgery, he will recommend PT..