Erika E Osterbrock, APRN-CNP

In addition to diagnosing and prescribing treatment, the NP also provided me with a list of foods to avoid.

Very kind and caring. Referred a friend to her today.

Very good

Went in to the appointment knowing I had shingles because I've had it before. However, just because it didn't present in the typical way, she just would not listen and dismissed it as "just a rash". After a week and a half of pain, 2 different antibiotics, a round of steroids, she finally prescribed an antiviral. However she clearly still didn't get it because she refused to prescribe pain meds beyond 9 pills "for just a rash" which is offensive. FYI, I have diabetes and recent problems controlling it means I may be somewhat immunocompromised. This should have been a clue to her, it wasn't. Compromised immune systems can cause Atypical Shingles. Its a thing, a thing that clearly went over her head. Does she not know shingles isn't just a rash? Does she not believe I have shingles, then why the antiviral? She did prescribe an antiviral so which is it? If i were a drug seeking addict or something, id understand. However, shingles is very painful, and her job is to listen to her patient,… especially after 2 antibiotics, steroids, the kitchen sink, etc. She is just not good at anything outside textbook presentation. This is not the first time I've noticed this. I had already scheduled an appointment with a new primary care halfway through this mishandled shingles episode when I sent her a message to her about her mishandling of this. I reminded her that my previous doc who retired, which I loved, handled my previous shingles episode much differently. However, she got so "rear end hurt", she dismissed me from her practice. For the record, I fired her first, just saying.

Erica was very thorough asking my concerns and checking my movements.

Ericka (NP) is always caring and listens to my concerns.

Erika was very thorough and addressed all of my questions regarding my blood work. I enjoyed my visit more than usual as I did not feel rushed in and out the door And my concerns/questions were addressed thoroughly.

Incredible bed side manner from all involved

Things went well

Outstanding