Dr. Erika Nicole Washington

Unfortunately my experience was horrible. To begin with I went in for a root canal and they were doing mouth rinse with peroxide and water which was fine except for the fact the young lady who I entrusted handed me a cup that was already sitting on the counter and asked me to rinse so I did. It turned out to be bleach! I spit it out and told her it was bleach the entire time she had her back to me and ensured me it was just peroxide and water. I had to tell her to get me water and a paper towel as I felt my tongue tingle form the warm saltiness of the bleach. She then took the cup and smelled it and walked out the room not even asking if I was ok. She told the assistant which was and older woman who laughed it off and did it was fine. She asked if I was ok and made light of the situation. I was already feeling uneasy for my first major procedure. As the dentist came in she was unaware of what happened and began working on my root canal. She is rather quiet while working and does not… explain things as she goes. The root canal went well. On my way out I told the receptionist what happened she was very sincere and polite and took note and she was the one to tell the dentist who asked me why I had not told her. I was then scheduled to return for my crown I was hesitant but had no other option. I returned for my crown she fitted it and since I didn’t know how it was supposed to feel I entrusted her work. I did find I had sensitivity and issues flossing when I called to ask about it I was told it was because it was new and it needed to settle. My concerns were dismissed and I was told I didn’t know what I was talking about. It was upsetting since this was my first dentist I had been to and was excited to finally get my teeth worked on. A year after I’m still having issues with my crown so I sought out a. We dentist who took xrays and told me the crown was ill fitting and that is the cause of my ongoing tooth sensitivity and gum bleeding even with daily flossing. The crown is too big and was not shaped correctly. I reached out to Washington’s office with the X-rays for help but needed up without a proper resolution after over 3 weeks. I’m very upset and disheartened with my entire experience and would not recommend this office.

Very, very pleasant