Dr. Frank E Martinez, MD

I have been a patient of Dr Frank Martinez for many years; but lately the person answering the phones puts me on hold immediately and leaves me listening to music for over 10 minutes. I have hung up an tried again several times and same thing. I know they are busy but this is not right. I’ve tried many times throughout the day and even the extensions to the PA’s are full and can’t take messages. What is going on and how can I get through to make appointment???

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was a patient of theirs from the time Dr. Martinez took over the Allen practice 22 years ago. The only reason I stopped seeing Dr. Martinez was because I "out-grew" their services!