Dr. Frank Carmen Pettinato

Dr. Frank is awesome. Does my six year old daughter's dental work and does an excellent job. Caring manner makes her feel at ease about going to the dentist.

The office is nice, but not dependable for keeping appointments. I took the day off from work and my appointment was cancelled. The next available appointment is months later. Why tell me this cavity needs filled, but have no availability to do so. This has happened twice. The first time I did not receive a call, took the day off from work, showed up for my appointment, but the dentist was out!

To be honest, F Pettinato (the father) was fabulous with my child last year. My son had more than the usual dental needs and was treated with "kid gloves" for sure. Unfortunately, I cannot say the same when it comes to his daughter, Tierney. Her unprofessional care speaks volumes. I have never dealt with such an unprofessional provider in my 20 years of being a RN. I got a bad vibe at our 1st visit with her and it just escalated from there. Her bedside discussions are off topic and about herself,,,she made my teenage daughter very uncomfortable. She talks down to people and dramatizes situation instilling fear in both the children and parents alike...making them feel that things are far worse than they truly are, After being left inappropriate messages (that I still have) she discharged them from care in the middle of antibiotic treatment for my 7 year old and with a dental emergency. I am Christian woman and was speechless, She sent papers that she would continue to treat them for… emergency care for 30 days...but when I called to request the appointment, we were hung up on. It is unfortunate that when a provider is uncomfortable with being asked an honest professional opinion regarding a child's dental problems & the possible correlation to other medical problems (that are not even diagnosed/ in a speculative nature)...that they just can't say they do not know and refer them to someone else. This dr had clearly never heard of the inquired medical condition and freaked out. I have never heard a dr say "I need a list of whatever your child has had, has now...and possibly may have in the FUTURE." Seriously? Can we predict the future? As a nurse & mom, I thoroughly completed the health & history form (twice for her). My son has no diagnosis, no active specialists and I asked a question at the request of my pediatrician. I'm not sure how she can put her head down at night. God forbid my child does have the inquired of condition & need chemo treatment in the future. She left him high and dry and cancelled our appt in the last few weeks of our plan year causing us to loose hundreds of dollars in available benefits. His dental needs will now cost more than the allowable going forward. We will now struggle to gain the records and x-rays to go to another dentist, as it has already become an issue. Thank goodness he didn't choke on the metal spacer that fell off while he was sleeping as well, I'm blessed he is okay and that we have fallen into the hands of a professional dentist. We had only switched from our pedi dentist of 21 years as they were no longer in network and due to the high cost of dental needs. Please don't make the same mistake we did your child is worth more! I will pray for her and the position she has to care for children and deal with families.