Dr. Frederic Ivan Kaplan

This has to be the worst Dental Office in Pembroke Pines starting from the top down. Dr. Kaplan is very unprofessional, very RUDE and does not listen to his patients. He believes his opinions are the only ones that matter. Dr. Kaplan stopped working on my root canal in the middle of a procedure after after numbing my mouth because of a insurance refund issue with Delta Dental insurance he was unhappy with. He just walked off and said "give this patient his money back I no longer want to finish this root canal". I am a 46 yr old Fireman easy going person and I have never rated a business or doctor online but how I was treated by Dr. Kaplan and his office was so egregious I had to come here and share my HORRIBLE experience.

This has to be the worst Dental Office in Pembroke Pines starting from the top down. Dr. Kaplan is very unprofessional, very RUDE and does not listen to his patients. He believes his opinions are the only ones that matter. Dr. Kaplan stopped working on my root canal in the middle of a procedure after after numbing my mouth because of a insurance refund issue with Delta Dental insurance he was unhappy with. He just walked off and said "give this patient his money back I no longer want to finish this root canal". I am a 46 yr old Fireman easy going person and I have never rated a business or doctor online but how I was treated by Dr. Kaplan and his office was so egregious I had to come here and share my HORRIBLE experience.

This has to be the worst Dental Office in Pembroke Pines starting from the top down. Dr. Kaplan is very unprofessional, very RUDE and does not listen to his patients. He believes his opinions are the only ones that matter. Dr. Kaplan stopped working on my root canal in the middle of a procedure after after numbing my mouth because of a insurance refund issue with Delta Dental insurance he was unhappy with. He just walked off and said "give this patient his money back I no longer want to finish this root canal". I am a 46 yr old Fireman easy going person and I have never rated a business or doctor online but how I was treated by Dr. Kaplan and his office was so egregious I had to come here and share my HORRIBLE experience.

Dr. Kaplan was the RUDEST doctor I have EVER gone to in my 51 years of life! He was demeaning and tried to intimidate me. He insinuated that I just "initialed" without reading his paperwork when I questioned him about "how often a root canal goes bad". To top it off, he actually had the freakin NERVE to tell me I didn't have "brain surgery", because the type of tumor I have is not truly in the brain (as he stated) it's on the lining.REALLY?????? JACK**S? So my SKULL being cut open really wasn't BRAIN SURGERY?????? His bedside manner, rudeness and insensitivity was unlike anything I have EVER experienced in my life!! I actually sat up in the chair, pulled off my dental bib and told him I didn't like him, he had no bedside manner and I was not going to have him work on me! Don't know the knowledge he holds, will never give him a chance to show me.....but if YOU want to be spoken to like an decent human being, explained your procedure instead of relying on his pamphlets and not treated… like an idiot by an insensitive doctor....DON'T GIVE THIS MAN YOUR PRECIOUS MONEY!!!!!!!!