Dr. Fredric Bruce Garner, MD

Dr. Garner is a superb doctor who has taken excellent care of my daughter for 18 years. When she was having issues with depression and suicidal ideation, he gave her his personal phone number to call in case she needed to talk.

This practice is the worst I've ever dealt with. It has been over 3 and 1/2 weeks since I tried to fill a new prescription for my grandson. Office keeps ignoring the prior authorization requests from the insurance and pharmacy. They finally said he needed an appointment which he had last Monday. Today is Saturday and still no prior authorization has been sent to the pharmacy. They of course are not available on a Saturday to process this request. Dr. Garner personally told me to speak to him personally if they did not get this situation straightened out. Of course he is not in the office today. If my grandson wasn't on Medicaid I'd have left this practice a long time ago but he was assigned this doctor by them. It's almost as if they are discriminating against him because he is on behavioral medication and Medicaid. Perhaps a phone call to one of the tv stations in town might put a fire under them to get this moving.

They just caring about money, I didn't realize until I change my insurance company the other one was covering almost everything then I saw their charges so high they charge twice for the same visit because Got a well visit and I asked a simple question about the thyroid the answer took less then 2 minutes but he make sure to charge double their vaccines are triple in price plus the charge counseling so bad, dont go there all they care is money

Dr. Garner is very unreliable. He does not make appointment times even if you schedule the first appointment in the morning. We were at his clinic at 8:15 am for the first appointment, and he did not show up until 9:00am. At that point I had my kid ready to leave the clinic because he needed to go back to school. Dr. Garner did not apologize for the inconvenience and acted like this was the most normal thing. I had to take off time from work, and my kid missed time in school. I did not get reimbursed for the lost sick leave. Of course, a patient gets charged for not keeping an appointment. Furthermore, the clinic sent a bill to my insurance for some bogus treatment that my kid obviously never got. So it was up to me to call the insurance and explain that the services billed for where never provided. The office staff doesn't have it together, and the doctor is a flake. He may be a good medical doctor, but the customer service I have received there on several occasions is below standard.

Doesn't really care about the patient.