Ginger Lee Janow, MD

We were turned away and not seen by Dr. Janow because we were late to our appt We had gotten stuck in traffic and was not able to arrive 1/2 hour early as requested by the office, therefore we were refused to be seen. (we were traveling from an hour away and left amply amount of time for travel, however traffic happens. I guess I'm suppose to be able to control traffic now too!) Please note that i called the office to advise them we were stuck in traffic, and had to leave a message because if you don't have an emergency, they wont speak to you. You have to wait to be called back. (not good customer service if you ask me) I asked if we could be squeezed in and was willing to wait, and was told no. The Dr has no time to squeeze anyone in. I asked if we could be seen by another Dr in the practice and was told no, all other Drs are booked solid and our appointment needs to be rescheduled. Apparently Dr Janow's time is more valuable then her patients. ( a child patient mind you) Also, the… staff does not disclose that if you are late to a new patient appointment, you will be refused and not seen. BEWARE IF YOU ARE LATE, YOU WONT BE SEEN!!