Dr. Heather Lee Holmstrom, MD

I used Dr. Heather Holmstrom once in August 2024 at the Boulder clinic. I finally got around here to sharing with others my experience. It was horrible. I used her as a fill in for my Primary who was unavailable. She REFUSED to order any bloodwork as it had been two years. And her and staff in the portal were worthless. I finally put in the portal, to her, the heading STOP PLAYING GAMES which got me banned from that facility. I'm so glad to be FIRED from a horrible doctor and obviously a clinic that endorses her. The blessing that came from it was that I now have a FABULOUS PRIMARY DOCTOR. He understands me and has been a fabulous experience as his forever patient. Let my experience be a warning to steer clear of Dr. Heather Holmstrom. She won't do you good! And not to be able a test such as Vitamin D is crazy besides my other bloodwork,

Dr. Holmstrom was so busy being annoyed with me for something tiny I was differing on, that she spent more time telling me I should take my son to the ER if I thought I knew more, and not enough on diagnosing his problem. We left being told his stomach pain was being caused by inflammation from Ibuprofen, without any tests or any investigation as to why he'd had a fever for four days. She did not prescribe an x-ray to check for pneumonia (given the recent history of pneumonia) or stool masses that might cause the abdominal pain, and she was sure it wasn't strep. Nonetheless, I asked for the strep test, and guess what, it grew out a positive culture. Two days later, we went to Urgent Care and my son was diagnosed with pneumonia. Four days after that, he was septic! He has just come home from three days in the hospital. I was going to write a bad review even before the pneumonia and sepsis diagnosis because Dr. H. was so incredibly unpleasant, she didn't listen or ask questions, and she… did a poor job of investigating possible causes of his symptoms. I will never take any family members to her again. One of the worst interactions I've ever had with a family doctor.

I have a very difficult time getting an appointment at this clinic. I either need to have a same day appointment, or wait for months. Schedulers will not let you speak with a nurse. No follow up at all from this office. Several times I've left mesages with questions for the nurse or Dr. Holmstrom, and received no call back. For a while, they had men with computers in the exam rooms as "scribes". Not fun when you want to discuss personal issues with your doctor.

Our family has been going to Dr. Holmsrom for several years now and she is a fantastic doctor. She talks to you like a concerned friend, really listening to your concerns, and then explains her thoughts very clearly, treating her patients as an equal in a way that is understandable but not dumbed down. She never asks dismissive about your concerns but if she doesn't think it is something to worry about she explains why in a way that allays your fears. She takes her time and never seems rushed to move onto the next patient. I have recommenced her to several friends who started taking their families to her and also love her. She is getting harder to get an appointment with due to her popularity though.

Dr Holmstrom refused to prescribe antibiotics to treat my now 2-month old sinus infection. Without knowing my health history, which includes that antiobiotics have cured my sinus infections once or more per year for the last 15 years, she refused. She suggested I use nasal irrigation - which I have - and flonase - which I have. I informed her I had also tried sudafed, contac, and others, each with side effects and reasons that I was resorting to the tried and true this time. I explained what the appointment and prescription were going to cost me as I've just gotten the worst insurance ever, and how I put them off because I had no insurance earlier. She listened but refused to write the antibiotic prescription. She had her reasons - I live with kids, community issues with resistance, etc - but I disagreed. I left a Dr's appointment in the middle of it for the first time in my life. I have a Master's degree myself - I'm no fool. Give me the medicine that has always worked for me!