Dr. Howard Scott Pittle, MD

Dr. Pittle is everything a doctor should be and then some. I highly recommend him.

He is a good Dr. has a great bedside manner and that's what I like about him you don't feel rushed

Everything is so good! I just wish that when you call it wouldn't always go to voicemail. A call back isn't always convenient especially for those who are at work.

Maybe the staff in the office is tired of patients that think they are the only ones on earth. Maybe tired of patients not paying their bill and having bad or no insurance. You would not get into Med Express without cash or a check payment ahead of time. Baldwin is lower economic area be happy there is as doctor.

I have a good relationship with Dr. Pittle and Michel his nurse. How ever his receptionist Tammy is very rude and would not let me talk to either of them when I called and asked for them.

I have had nothing but GREIF from the girl who is the office manager from everything from billing to refills not only that but she is argumentative and seems to think SHE is the doctor. She will not let me talk to the doctor either. Will NOT be going back. I feel bad for the Doc he is losing patients because of this woman.

As other reviewers said office staff is undesirable. You never talk to a human being or the Dr. Seem to always play phone tag even to make appointment. They need to revamp this office.

Dr.Pittle is a good Dr. Office staff leaves much to be desired

UNBELIEVABLE... Definitely think twice before giving your money to this practice. Mainly for customer service reasons but unfortunately for the Dr., customer service is a huge part in any businesses success. Basically all was well until the day that I missed an appointment and I received a bill in the mail for wasting their time slot. Ok, I can see how they want to make money for losing out on being able to pillage your insurance company BUT when a business sets you up for failure, it is extremely questionable. I attempted to call to reschedule my appointment 3 times before the scheduled appointment. First off, they are not in the office daily to accept a phone call. Second, they do not give you the option to leave a message to let them know they can accept the next patient waiting for service. In other words, you can't get in touch with them. To make matters worse, I tried to explain the situation to find out that they have a zero tolerance policy and would rather lose me as a… customer without consideration to my needs. In fact, they continued to send me multiple bills for 25 dollars and wrote personal letters demanding payment and why I should pay, hence logistically losing more money in paid employee hours, stationary and postage in order to harass me over their shortfalls. Since it started taking my time to counsel them on the topic of customer service and the fact that me being a satisfied customer for the next 30 years and taking my family to the practice as well as referring my friends MAY be more beneficial than throwing me under the bus for $25, I decided to bill them for my time that it was wasting. Although I never expected to receive payment and was just making a point, they abruptly turned me into collections and tried to take any harming measures that they had the ability to do so... this time to my credit score. In closing, there are hundreds of other Doctors in the area that don't make you "suffer the consequences" as much as they possibly can... especially the very first time you miss an appointment. Trying another Doctor first will undoubtably save you from the heartache of this "upside down" practice. I'm sorry that they feel that I need to be singled out because other patients do not show up to their scheduled appointments and they need to "crack the whip" but a simple solution would be to allow the customer to leave a message on your answering machine as opposed to not. The first person in the office can then check the voicemail and take the proper actions. I guessing that the first person in the office is the same person responsible for this YELP, so it makes sense that they would rather not be burdened by listening to voicemails the second they get to the office. I will not be paying the $25 dollars out of principle and neither will the people that decide not to become patients to your office after reading about your practice.HOWARD S. PITTLE M.D. P.C. Family MedicinePutting the name in the body also helps to optimize this post on corresponding search engines.

Refused to fill a prescription that is dangerous to stop taking because I forgot to make an appointment. Refused to treat me because I forgot to bring check or cash.