Dr. Irene Malek, MD

Paid for full Emsculpt treatment then when I went for follow up four months later I had to call three times, then they said they don’t do it anymore. They still owed me my two free ones and refused to follow thru. Very unprofessional

Compassionate....Takes her time with you to really listens!

Requires multiple appointments, then you only see her PA- and bills her at same rate as doctor, refused to mail me a copy of report--"no stamps in office"- I had to come in to pick it up. Nice person but waste of time for a doctor.

Worst doctor ever. Waste of time and milks your insurance for whatever you are worth

Dr. Malek is exceptional. She takes time to listen. She doesn't try to rush in and out of the examining room.

The best doctor in Long Beach!

I would steer anyone clear of Dr. Malek. Although nice in person, she and staff do not practice what I would call ethical business standards. Her staff have repeatedly failed to process samples for accurate test results, do not keep updated notes in files and have poor communication methods. It's too bad as she seems to be a caring doctor but that's only one piece of the pie and the rest is lacking.

Dr. Malek is charming and seems capable. I used to love her; she was caring and a good listener. I am switching doctors and here's why: good staff don't stay long. There seems to be high staff turnover. All over the lobby and in each room are notices about Latisse, Botox, Clarisonic. Additionally, there are notices all over regarding payment, what she charges for forms, etc. the message I get is that she cares more about marketing to patients than the patients themselves. There are now 3 doctors and one PA using four rooms. Wait times are ridiculously long. Already have an appointment with a new doctor.

I do like this doctor very much, her staff is quite AWFUL. Call backs (if they do call back) occurs very seldom. Their phone message says "that mail box is full" when you try calling their main office number. Staff is very UNHELPFUL. It's too bad, will have to find another doctor due to staff!

Dr. Malek happily agreed to take over an important but very minor Rx I have had for a very long time, for a minor condition, since my old doctor relocated. When I requested a refill from the pharmacy, it was denied. After calling the office multiple times over a week trying to get an explanation from the doctor, the staff eventually just told me that I was supposed to come in for a follow up and I needed to come in to see the doctor, as she will not even answer a simple question over the phone (since she cannot bill and charge for that). I have no problems with follow-ups, my problem is that the details that staff gave me were completely wrong, clearly indicating that Malek had little to no notes or memory of my visit, only 3 months ago. The reality is that she gave me a clear bill of health, complimenting me on my labs, and assuring me that I will not need to come back for 6 months. Between Malek's lies (or fabricated reality), the ridiculous time it took just to get an answer… from her, her refusal to speak over the phone (even though she was in the same room as the receptionist), and the fact that they just denied my request without the decency to contact me or inform me that they wanted to see me, Malek is the absolute worst 'professional' anything that I have ever dealt with.