Dr. Irma C Cruz Gonzalez, MD

A nightmare is still too good to describe her! My wife is Chinese and speaks with an accent. Gonzalez (can't call her a doctor) has an accent as well. Imaging that. We paid our copay at 10:00 for our 10:30 appointment. Gonzalez came in to the room at 11:53. We had already read all the magazines twice. Anyway, when she came in she was in a big hurry to get things done, probably because she was so far behind. My wife was telling her about the symptoms, and literally 2 minutes into the visit, she told my wife to leave because she couldn't understand her. She was impatient as well as rude and a little racial. How can a woman who has a heave Latin accent throw my wife out because she has an accent? I am still miffed. (by the way Gonzalez, miffed means baffled). We asked for our copay back, and were denied that. As well we still got a bill. We are escalating this to the AMA, and other organizations.

Only saw her one time and that was plenty for me! Staff had no idea what they were doing and Dr was rude.

I had a colonoscopy and also an endoscopy -- as I was recovering from the anesthetic, she came in, and said I had an ulcer - then left. I received a paper shortly from the front desk telling me what to take, what to avoid, when to make the next appt., but that was all. I needed to know more. Subsequently, I called about 10 times over 8 days to talk to the doctor - never got through, and only got one response after about 5 calls.... I happened to be driving , did not answer my phone, pulled over , called back, and again, no response, Truly shocking ! Would never recommend this person ever again!!

The worst bedside manner I have ever experienced. Terrible doctor. DO NOT VISIT THIS WOMAN.