Dr. James Bradley Morris, DDS

Re: Formal Demand for Immediate Refund of $47,000 James B Morris, . I am formally demanding the immediate refund of $47,000 that was paid to you @ ClearChoice Walnut Creek. This demand is based on multiple issues, including but not limited to: • Inconsistent information provided regarding treatment stages and timelines • Misleading representations about surgery dates, readiness, and planning • Failure to disclose accurate scheduling expectations prior to taking full payment • Lack of transparency, accuracy, and reliability in critical clinical and administrative communication I made payment in good faith with the expectation that the information provided to me was accurate and that you would meet the timeline discussed. Instead, I was met with shifting details, contradictory explanations, and unacceptable delays that completely violated the trust required for this type of medical procedure. Due to these issues, I am not moving forward with treatment as of 11/6/2025, and I require… the full refund to be processed immediately. Refund Instructions I require written confirmation that: 1. The refund is processed. 2. The check has been issued. 3. The full $47,000 refund is being returned without delay. This matter needs to be resolved immediately. Failure to process this refund promptly will leave me no choice but to pursue all available remedies. I expect written confirmation within 72 hours. Sincerely, A.Velasquez