Dr. James Richard Mullane, DDS

Not a very good experience. Tooth was extracted successfully. Dr. walked into room, did not introduce himself, did not even face me. Immediately injected numbing medications then stood behind me. Had the personality and courtesy of a "dead skunk". Staff was moderately courteous.

Worst experience I have ever had the displeasure of having at any doctor or dentist. I was there for a broken tooth that needed extracting. I unintentionally left my x-rays at home and the rude staff expressed their displeasure with eye rolls, stating "What a great start to the day". In the chair, I let the nurse know that I usually required at least two doses of novocaine. She curtly responded "we give you enough". The Doctor shuffled in, didn't introduce himself or even speak to me, just picked up the needle and said this will sting and jabbed me. After a few minutes later I still didn't feel numb and told them the tooth still hurt. Dr. Mellane jabbed me anyway, making me jump and he let out an exasperated sigh. He jabbed me with more novocaine and after a few minutes started working on the tooth. I was still not numb enough. He managed to get half the tooth out while i cried out and writhed in pain. He stopped when I cried out particularly loudly and just stood there… looking away from me for at least a minute. It was extremely awkward and I finally asked "what's next?." He responded that i wasnt going to get anymore numb and that I could either wait until I finished the antibiotics I was on or I could "Deal with it". I decided to finish my antibiotics rather than have my tooth dug out of my gum when I wasn't even numb. The attitude of everyone in this office, the receptionist, the nurse and the dentist, was so cold and unsympathetic. I was referred because I have state dental and felt that my treatment was a direct result of that. I will never return to this office and would not recommend them to my worst enemy.