Dr. Jarrod Lawrence Bagatell, MD

Dr. Bagatell was very disrespectful and made multiple hurtful remarks

I hope to never see Dr.Bagatell again. He unapologetically made multiple hurtful statements and disrespected my religion.

Very manipulative, patronizing, and doesn't listen to patients. It is unfortunate that he is the only physician for student health at the university. Poor bedside manner.

Went above and beyond patient care. Took interest in me as a whole person. Asked questions I never thought to bring up which was imperative for overall assessment. Socially minded with a gently bed side manner. Knowledge base is extensive.

subpar attitude, sort of nasty

Not interested in patient care. Disrespectful. Poor attitude

Rude

Not a good doctor

Caring, compassionate, and genuine.

I would give this facility a zero-star rating if I could. My issue is not with the doctors in this office but their office staff. There is a woman named "Mindy" who typically answers their phone and is extremely rude and dismissive towards patients. I take a daily medication for depression and anxiety (Sertraline) - I've been taking it for over 2 years. I take a 50mg dose, which is considered a low dosage for this particular drug. About a month ago, I attempted to refill my prescription and Mindy left a very nasty voicemail on my home number stating she should would not submit the request unless I made an appointment for an office visit. I travel quite often in my line of work and as a result of Mindy stonewalling me -- I was not able to set up an appointment until AFTER my medication ran out. I have now gone 3 weeks without my meds and my anxiety and depression has never been worse. I have suicidal thoughts daily and a constant crushing unexplainable sadness that I can't… shake (anyone suffering from depression knows what I'm talking about). You would think someone who works in a doctor's office would know that these types of medications are not the kinds of medications a patient can suddenly stop taking. Fast forward to today -- when I first called to set up my appointment this morning, I spoke with a woman (not Mindy) who ASSURED me my interim prescription would be filled today while I wait for this pointless appointment which is still a week away. When I called the pharmacy (3 hours later), of course my scrip had not been called in. So I called back and got to speak to the wonderful Mindy who essentially told me that it was on hold for the "doctor's approval". So one person tells me it will be called in, then this Mindy person apparently has the power to reverse that? I tried to explain the seriousness of my situation to Mindy without being overly dramatic. I might as well look for sympathy from a brick wall. Sertraline is NOT a narcotic, it is one of the most stable and commonly-prescribed medications for anxiety and depression. I do not understand why I have had to endure such emotional suffering as a result of them refusing to grant me additional refills -- all because someone wants to hit up my insurance company for a doctor's office visit that is completely unnecessary. I will keep the appointment I have - only because it is a matter of my continued mental health to get my meds - but I will never set foot in that office again and will tell all I know & post everywhere I can online about my awful experience.