Jean-Pierre Truong

I have never in my life had someone go back and forth with me at a place where they get paid off my service. I literally asked a lady at the front desk why did she wait until I was there to switch the insurance. It was very close to 5pm and i just didn’t think that made sense. Anna proceeded to jump in our conversation and express to me that i had an attitude and that i had one over the phone. Again i never was speaking to her about my issue. She proceeded to go back and forth with me until of course I became very mad and cursed her out. I asked her to stop going back and forth with me before this and she would not stop so Im not sure why she was surprised when she got the reaction she did. This was the most terrible office I ever been to and it sucks because she convinced the other dentist available not to see my kid intentionally. Very unprofessional. I was definitely going to continue to come there and pay out of my own pocket bc my kids insurance is up this month but I WILL NEVER… EVER visit this place again. You cannot poke the bear and be upset when it attacks. Very nice office but very ugly and taunting attitudes from your employees. She thought it was funny i was angry,and She wouldn’t even give me the owners contact to make an appointment. Never In this nice area have i ever experienced this. Sad !