Dr. Jeffrey Lind Beattie, MD

Hear me out here.... This will probably save you giant headache. BLATANT disregard for their customers time, schedules or anything really. So this place is a total joke. There were a few very nice ppl that worked there, including Cheyenne and (Hayley?) the proposal/finance woman, but that's where it ends. Here's my story (nightmare): I was scheduled to have 2 teeth extracted today as well as possibly 4 implants put in, the beginning of a long and VERY expensive process. The appt I'd had in place for over 2 weeks was changed last minute on this past Friday, from Tuesday Oct 13 at 3pm to Monday, Oct 12 (today as I write this) to 8am. I wasn't really given a good reason for the reschedule except "a new person did it"... OK. So today, the morning of my appt I'm walking out of my house to go to the appt and I get a call from them. I live about 15 mins from the office and the call was coming in at 7:50am (my appt was at 8am). When I answered that call, it was a lady who asked me… if I was coming to my appt. I said yes I'm on my way but I'll probably be about 5 mins late. She immediately said "oh we're going to have to reschedule you then" and placed me on hold to find a new appt without hesitation. I was on hold for about ten minutes, thinking the entire time I could've been just driving to the appt... She comes back around 8am and tells me the next available is Oct 29! I said what, I've taken off work today and tomorrow for this already are you kidding and told her I would've been only 5 mins late if she didn't just put me on hold....? She then proceeded to argue with me about where my house was (I'm not kidding) and I asked to speak to a manager, a request she fully ignored and repeated herself about the new appt time. I once again said, "no I'd like to speak to somebody about what's going on here as you just rescheduled me last minute Friday and now you're canceling me because of being 5 mins late?" She again ignored my request, and I was getting progressively more aggrevated as I've been looking forward to having this procedure done for a while now and have taken days off work, made preperations, etc and they were just going to cancel it.... Just like that, over 5 mins. So after asking for a manager to speak to for the third time she again replied "would you like to have the appointment on Oct 29?"... Like literally any human being on the face of the planet would, I got extremely aggrevated with this self repeating woman who refused to let me talk to anybody else and gave ZERO care for everything I've gone through to accommodate THEM in rescheduling me last minute, and I said "no what I'd f*cking like is to talk to somebody in management", at which point she hung up on me. WOW. Class act this place is. I got my deposit back, that's $10K they won't be getting from me. Nice job idiot office lady.

i am dental devout coward. dr beattie is tops.

The best dentist experiences ever! Calming, knowledgeable and professional stuff and Dr. Thank you very much for your care.

Dr Beattie is kind and caring and a wonderful practitioner. The office staff are amazing and kind as well. I highly recommend Dr Besttie and the 1100 Lucerne Terrace location!