Dr. Jennifer E Manfre, MD

The owner Jennifer Manfre, made me feel used for my money. She charged me for a full session when it was barley 20 minutes even when I was told a full session is an hour. Even after the appointment with Jennifer, she said I was good to go until my ACTUAL appointment with Dr. Carlos. When I went for my actual session with Dr. Carlos, he was amazing. He listened and gave me fantastic advice and helped me out of my head. However, after the session I was told I needed to pay for two sessions. I told them the first time with Jennifer wasn’t even a full session. They said they would make “note of it” and only charged me for the session with Dr. Carlos. The next day I saw they actually charged me for the first session with Jennifer too, they didn’t even warn me they were going to charge me! I called and was told they would talk to Jennifer and get back to me. I was told today that there was no mistake and I was charged the correct amount. When I wanted to speak with Jennifer,… they said “she is unavailable.” Jennifer didn’t even make an effort to contact me herself. I felt that my trust was used against me and I am so upset by their lack of communication. My recommendation is to not go to Jennifer if you want therapy, she made me feel like all she wanted was my money. If you like the other therapists that work here, I would contact them separately and see them outside this company. Very, very disappointed.

I was in consoling for 5 sessions. I had another scheduled when they called me 1 hr prior to the appointment. They asked me if they wanted to cancel. I said it depends - will you charge me. I was told no. They charged me anyway. After giving me the run-around for 4 wks they refused to give me the refund. So they would prefer to get the cancellation charges for a person with mental issues that they lied to then to keep me as a patient, give me back the fee and keep me as a customer.