Dr. Jennifer G. Maples, OD | Knoxville, TN | Optometry

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Dr. Maples graduated from the Uab - School of Optometry in 2004. She works in Knoxville, TN and 1 other location and specializes in Optometry.

accepting new patients
4.9

18 Ratings
22 years of experience
9 insurance plans accepted
Uab - School Of Optometry
18 written reviews
1 specialty
2 areas of expertise
2 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Maples' Ratings and Reviews

4.9

18 Ratings with 18 written Reviews

Average Wait Time 13 Minutes

How was your appointment with
Dr. Maples?

Patients’ Perspective

Gave an accurate diagnosis: (14) Did WellNeeds Improvement (0)
Had a good bedside manner: (14) Did WellNeeds Improvement (0)
Spent time with me: (14) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (11) Did WellNeeds Improvement (0)
Flexible scheduling: (13) Did WellNeeds Improvement (0)
Saw me in a timely manner: (1) Did WellNeeds Improvement (1)
Staff was courteous: (1) Did WellNeeds Improvement (0)

Patients commend Dr. Jennifer Gail Maples for her professionalism, knowledge, and excellent communication skills, often highlighting her ability to explain diagnoses clearly and provide thorough care. Many reviews also praise the courtesy and efficiency of both Dr. Maples and her staff, contributing to a positive patient experience marked by kindness and attentiveness. Some patients, however, express dissatisfaction with the office's scheduling and organizational efficiency, citing long wait times and a lack of punctuality as drawbacks to their visits. While Dr. Maples receives high praise individually, the office environment sometimes detracts from the overall experience for certain patients.

AI-generated from the text of patient reviews

18 ratings & reviews

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Showing 1 to 10 of 18 reviews

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Excellent. She figured out quickly what was going on and explained it clearly.

May 20th, 2026

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Very knowledgeable and professional, excellent Doctor. She explained my diagnosis clearly and understandable.

May 20th, 2026

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Very caring

April 22nd, 2026

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Dr Maples saw me on the spur of the moment and did a very thorough job. I liked her manner and felt she did everything she could to give me a good experience. I will gladly see her when my next yearly appt comes due.

April 8th, 2026

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Dr Maples is a proficient eye doctor and knows her stuff. However, the office she works in is inefficient and unorganized. A 10:30 appointment means nothing as I walked out at 11:15 without being seen. It happens every time I visit. No more! Finding another eye doctor. If you don’t care about waiting for an hour or more, then this is the place for you.

March 19th, 2026

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Dr Maples was great & the staff as well

March 16th, 2026

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This was my first visit with Dr. Maples. She, and her staff, were efficient & knowledgable. Dr. Maples was very approachable and answered all my questions.

February 27th, 2026

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Dr. Maples, her staff, and the receptionists were very all very kind, helpful, and professional!

January 29th, 2026

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Dr. Maples explained everything clearly and answered my questions and addressed my concerns in detail! All the staff works hard and does a great job, even scheduled a sub-specialist appointment for me in 2 days! Everyone is so wonderful here!

December 15th, 2025

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Dr maples and her assistant Christy are fantastic people they are very professional, very knowledgeable, and just all around good people who make you feel like you are the only patient they will see the entire day, in other words they are just good down home people.

December 15th, 2025

University Eye Specialists

1932 Alcoa Hwy Ste C255Knoxville, TN 37920

Tel: (865) 244-2020

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed

University Eye Specialists

2547 Willow Point WayKnoxville, TN 37931

Tel: (865) 690-4731

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed


Dr. Jennifer Gail Maples, OD	Dr. Gary Lynn Vines, OD	Dr. Jonathan Allee, OD	Dr. Harrison Amburn
Optometry	Optometry	Optometry	Optometry
Accepts New Patients		Accepts New Patients	Accepts New Patients
4.9 (18 Ratings)	5 (1 Rating)	0 (0 Ratings)	0 (0 Ratings)
22 Years of Experience	28 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
			Speaks English
Knoxville , TN	Maryville , TN	Knoxville , TN	Knoxville , TN
Med School: Uab - School Of Optometry	Med School: Uab - School Of Optometry
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid
AmeriGroup
Blue Cross Blue Shield
Blue Cross Blue Shield of Tennessee
Cigna
Golden Rule
Humana
Meritain Health
Priority Health
UnitedHealthcare

Optometry

Eye Exam
Vision Therapy

MEDICAL LICENSE

Doctor Of Optometry, Tennessee, 2027, Active

EDUCATION & TRAINING

Medical School

Uab - School Of OptometryGraduated in 2004

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Is Dr. Jennifer Maples accepting new patients?: Dr. Jennifer Maples is accepting new patients on Vitals. View Dr. Jennifer Maples's profile on Vitals to make an appointment.
Does Dr. Jennifer Maples accept my insurance?: You can see the insurance plans that Dr. Jennifer Maples accepts on their Vitals profile.
Where is Dr. Jennifer Maples's office located?: Dr. Jennifer Maples's office is located at 1932 Alcoa Hwy Ste C255, Knoxville, TN, 37920.
How can I make an appointment with Dr. Jennifer Maples?: You can find contact information for Dr. Jennifer Maples here on Vitals.
Does Dr. Jennifer Maples accept virtual/telehealth appointments?: Dr. Jennifer Maples has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.

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