Dr. Jennifer Kirsten Murphy, MD

There are important qualities I expect in a good doctor. Dr. Murphy unfortunately is missing the mark in all these areas. I not only expect my doctor to be very knowledgable in their field and the specific diseases they are treating but they MUST have excellent listening skills, show being engaged with the patient and not ones computer, empathy for their patients (especially a Rheumatologist!), being current with changes in their field with regard to diagnosis, treatment, and management, and not discounting what a patient tells you as their symptoms. Just because it's not in a book does not mean it's NOT related to their disease. Speaking specifically about rheumatoid arthritis it is a very, very complex disease that does not present in each patient the same way which includes presentation onset and symptoms. It's a clinical diagnosis! Medicine is not an exact science and is ever evolving. New discoveries all the time both in disease and treatments. What was considered the gold… standard of treatment for rheumatoid arthritis 5-10 years ago is not exactly the same today. Again, LISTENING to your patients is essential to practicing good and safe medicine. One last quality I need to mention about this provider is that she lacks confidence and it shows. A confident doctor does not get defensive when a patient asks questions. A patient especially with a newly diagnosed disease will need to ask many questions and their doctor should be prepared to answer them. If they don't know the answer then say so, and end it with but "I'll find out." A patient can tell if their doctor is unsure of themselves. This doesn't increase the patient's confidence in them. This provider needs to reevaluate how she practices medicine and make significant changes if she wants to provide excellent and safe care to her patients. Office and nursing staff at this practice, Low Country Rheumatology in the Charleston SC area, are excellent! They are helpful, prompt, courteous and professional.

"Dr" Murphey was very dismissive of all my symptoms & dismissive of POSITIVE blood work that came back. She did not run the another test but assumed that is was a false positive and didn't do anything to be sure of it. She ran a simple CBC. Called me on the phone and told me not to bother coming in for a follow up. I have been dealing with issues for over 4 1/2 years but wasn't given the time of day to explain everything to her. The nurses there were on point at LOW COUNTRY RHEUMATOLOGY but as for her not so much. I have since pulled the report for my records and noticed that my blood work is still out of whack. C-Reactive proteins was about 4x higher than the normal range and WBC is still high. Her report on me was filled with errors. Everything that I explained to her and everything I have been feeling when it made its way in her report was filled with wrong dates, wrong symptoms, and was filled with clerical typos that is very unbecoming of an educated "doctor". I feel like I… wasted my time going there to visit with her, and wasted insurance money. If she felt that the report was a false positive then she should've ran the same test to figure it out and not assume. You are dealing with people's lives and health so to be dismissive and not accurate you put people's lives in danger. You are getting paid to provide a service so it would behoove you to be the best you can be otherwise get out of the field. I will not be returning and have been very vocal within my place of business as to why they should not send anymore patients her way. To call me and tell me not to come in without providing me the results of my blood work or any type of explanation of what's going on with my health was unacceptable. I will be writing a letter to my insurance company as well as providing them with updated paperwork/diagnosis so that they can see the cost of what negligence has costed them. I will also be writing letter to the board with the same information. There is no excuse for it.... None!