Dr. Jessica B. Pagana-Defazio, DO | Sunbury, PA | Family Physician

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Dr. Jessica Pagana-Defazio has practiced family medicine for 28 years, treating patients with chronic kidney disease, heart failure, and type 2 diabetes mellitus. She also performs physical therapy, strength training, and speech therapy.

She earned her degree from Philadelphia College of Osteopathic Medicine and completed her residency at Christiana Care Health System. Dr. Pagana-Defazio sees patients in Sunbury, Pennsylvania. Patients on Vitals rate Dr. Pagana-Defazio 4.45 out of 5.

Overview based on verified provider data

accepting new patients
4.5

40 Ratings
28 years of experience
33 insurance plans accepted
speaks English
Christiana Care Health System
27 written reviews
1 specialty
6 areas of expertise
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Pagana-Defazio's Ratings and Reviews

4.5

40 Ratings with 27 written Reviews

Average Wait Time 12 Minutes

How was your appointment with
Dr. Pagana-Defazio?

Patients’ Perspective

Gave an accurate diagnosis: (26) Did WellNeeds Improvement (4)
Had a good bedside manner: (26) Did WellNeeds Improvement (4)
Spent time with me: (23) Did WellNeeds Improvement (6)
Provided follow-up after the visit: (23) Did WellNeeds Improvement (5)
Flexible scheduling: (25) Did WellNeeds Improvement (3)
Saw me in a timely manner: (3) Did WellNeeds Improvement (0)
Staff was courteous: (3) Did WellNeeds Improvement (0)

Patients express high satisfaction with Dr. Jessica Barbara Pagana-Defazio, noting her excellent communication skills, thoroughness, and genuine care for their concerns. Reviews highlight her ability to make patients feel like family, as well as her professional and compassionate demeanor, quick service, knowledgeable staff, and an accommodating office environment contributing to an overall positive experience. While the reviews analyzed are overwhelmingly positive, there are no explicitly negative reviews provided in the dataset. Consequently, there are no common negative themes or feedback identified from the available reviews.

AI-generated from the text of patient reviews

40 ratings & reviews

Sort:

Showing 1 to 10 of 27 reviews

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Productive visit. Discussed issues n solved issues. Spent time to discuss concerns. Explained all concerns. Time well spent.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Needs Improvement

October 7th, 2026

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Dr Jess is not only a wonderful doctor but a wonderful person she is the most caring physician that I ever had, Her father the same when he was practicing, My visit went very well she answered all my concerns and went beyond always asking about my family who she also has my husband as a patient, And knows my family through sports with her children and my grandchildren who was very involved. She is a amazing person and I am lucky having her as a doctor.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

September 3rd, 2026

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Enjoyable!

July 9th, 2026

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Excellent communication between doctor and patient. Always a thorough examination, answers all my questions.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

May 21st, 2026

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The staff were so courteous and understanding as my transfer was just what I needed.i couldn't ask for a better Dr. Thank you God for bringing me here.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

May 19th, 2026

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Super thorough. Took time to listen to my concerns. I feel like family when I go to Dr. Pagana's office. Dr. Pagana and all of the staff are very caring. I couldn't ask for a better place to seek care. I would recommend this office to anyone, and I DO!

Did Well

Gave an accurate diagnosis
Had a good bedside manner

Needs Improvement

May 9th, 2026

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Great

March 13th, 2026

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Dr.Jess is the best. Kind and thoughtful and she listens. I feel she does what is in my best interest.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 19th, 2026

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Very friendly and helpful. Doctor Jess is awesome and her staff are as well. No long waiting time and always have worked with me from scheduling to my health needs. Highly recommended.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 24th, 2025

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I had a very positive visit yesterday, Nov. 7, 2025. Dr. Jessica listens to my concerns, and we discuss my treatment options, etc. She is always open to my feelings, opinions, etc. This was true yesterday. She listens to my thoughts about my health, while at the same time looking out for my best interests.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

November 7th, 2025

1 person found this helpful

Family Practice Center Pc

1072 Market StSunbury, PA 17801

Tel: (570) 286-8521

Mon8:00 am - 4:00 pm

Tue8:00 am - 5:30 pm

Wed8:00 am - 4:00 pm

Thu8:00 am - 4:00 pm

Fri8:00 am - 4:00 pm

SatClosed

SunClosed


Dr. Jessica Barbara Pagana-Defazio, DO	Dr. Michael Gray, MD	Helix Virtual Care	Dr. Shakeilla Smithbey, MD
Family Medicine	Family Medicine	Family Medicine	Family Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.5 (40 Ratings)	4.2 (6 Ratings)	0 (0 Ratings)	5 (5 Ratings)
28 Years of Experience	31 Years of Experience		15 Years of Experience
No Virtual Visit Option	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English		Speaks English
Sunbury , PA	Annapolis , MD	Boca Raton , FL	Houston , TX
Med School: Philadelphia College Of Osteopathic Medicine	Med School: University Of Maryland School Of Medicine		Med School: Howard University College Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Family Medicine

Check-up
Contraception
Family Planning
Immunization
Influenza
Weight Loss

Dr. Jessica Barbara Pagana-Defazio holds an active medical license in the state of Pennsylvania.

Medical License

Doctor Of Osteopathy with an active medical license in the state of Pennsylvania that expires in 2026.

Education & Training

Residency

Completed their residency at Christiana Care Health System.

Medical School

Graduated from Philadelphia College Of Osteopathic Medicine in 1998.

NPI Number

Dr. Pagana-Defazio's NPI number is 1578559670.

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Does Dr. Jessica Pagana-Defazio accept virtual/telehealth appointments?: Dr. Jessica Pagana-Defazio has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
What languages does Dr. Jessica Pagana-Defazio speak?: Dr. Jessica Pagana-Defazio speaks English.
Where is Dr. Jessica Pagana-Defazio's office located?: Dr. Jessica Pagana-Defazio's office is located at 1072 Market St, Sunbury, PA, 17801.
How can I make an appointment with Dr. Jessica Pagana-Defazio?: You can find contact information for Dr. Jessica Pagana-Defazio here on Vitals.
Does Dr. Jessica Pagana-Defazio accept my insurance?: You can see the insurance plans that Dr. Jessica Pagana-Defazio accepts on their Vitals profile.

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