Dr. Jia Park, MD

At first I found Dr Park responsive, but she hides behind her office staff who have orders to try and make you come in. I wouldnt mind , but when i needed to see her, i was told to take a covid test before she would see me. I went to urgent care , and no longer needed to see her. Recently i was expiriencing some issues and called her. She yelled at me and told me to call and speak to her staff. When i confronted her she told me she would give me 3 months to find another primary care provider. I think she needs to be more responsive to her patients.

The worst place you can go to. Do not trust with their receptionist or the manager there. They make a mistake and they lie and try to cancel your appointments last minute. They try to make it into your fault for making false appointments. The receptionist and the manager is very rude, they think they own that office. No flexibility, no understanding, no respect to patients. All they care about is trying to leave when they are done for the day. They are basically ruining doctor’s reputation. I wish I can give zero stars. Please avoid there unless you want to be treated poorly.

I just returned from an office visit with Dr. Park, and I would leave ZERO stars if I could. The visit with Dr. Park herself was fine, she was very patient with our questions and seemed attentive to my mother's health, and the nurse that assisted her was incredibly sweet. However, the office manager is the rudest, most unprofessional woman I have ever dealt with. After finishing with my mother's checkup, we went to the front desk to see if anything else was needed from us. There, the receptionist/office manager rudely and condescendingly told us we owed money from a visit TWO YEARS ago. My mother said that a rep from our insurance company AND someone at Dr. Park's office confirmed two years ago that we didn't owe anything. I informed the office manager this, and she responded by rolling her eyes and loudly talking down to us. She even laughed at my mother's response, and said mockingly that "the person you spoke to doesn't exist, I am the office manager." (we didn't give a name so… not sure how she could make that claim?) I asked her to call the insurance company to resolve this since we'd already spoken to them, so she does. We end up waiting for another 15 minutes while she's on this call, and I can only hear her side of the conversation: "But are you sure? She doesn't owe anything? No, can you please check again? Please check again." This was incredibly frustrating. She already got an answer, and she was wasting our time being petty about this. Before she got off the call, I said "if they do say we owe money, could you please have them say it on speakerphone so we can hear it?" she responds by rolling her eyes and turning her back to me! Two minutes later, she hangs up the phone and says to us, "They made a mistake. they told you and our office the wrong thing, which is why we told you two years ago you didn't owe anything. Now we know they made a mistake, so you owe us money." I couldn't believe it. I asked her "why didn't you put the agent on speakerphone?" she just shook her head and kept repeating "they made a mistake, you owe us money." Fed up, I said to her "Okay, so to clarify, the insurance company messed up, and told BOTH OF US the wrong thing 2 years ago. You were talking down to us as if we were liars, but now you're acknowledging that the insurance company messed up here, right? And that there was someone from your office that signed off on that, right? Because you accused us of making that person up." She refused to make eye contact with me at this point, and just kept rolling her eyes. I told her I'd like to hear it from the insurance agent myself before paying because frankly, based on what I heard, I didn't trust her. She tells me to call them myself, and all of a sudden wasn't insistent on us paying immediately anymore. I suspect that they didn't give her the answer she wanted from them, and she didn't want to admit to that. I will follow up with them myself but, whatever the case may be, that type of unprofessional, rude, mocking behavior deserves no place in an office, let alone a MEDICAL office. I was horrified by her treatment and I no longer feel comfortable having my mother go there unaccompanied. My mother is ESL, and I could see this office manager bullying her like she tried to do when I was there. I plan on calling the office again to talk to Dr. Park about how her office manager treated us, because I think she should be aware. Reading other reviews, it seems like this behavior is a pattern, which is a pity because everyone else in the office, including Dr. Park, was so warm and professional. I will update my review following that conversation.

I didn't mind Dr Jia Park when I first went to her. Then I noticed that her attitude and care was deteriorating each appointment thereafter (or appointments I tried to make). Dr Park does not do a thorough examination unless you initially go for the first visit. If I have an issue and tell her about my symptoms or problems, she just says "you're fine" and wants you to leave so she can move onto the next patient. The office staff is EXTREMELY rude and dismissive- they do not let you speak to Dr Park if you have a question, they won't let you make an emergency appointment (even though walk ins are welcome), or do they try to even accommodate you (that is just too much work for them). I have made multiple complaints to Dr Park regarding her staff, she acknowledged that she heard me but have not seen any changes in the poor quality of service and office manner thus far. I have also had an older staff member yell at me over the phone, then when I came into the office she spoke to me under… her breath to tell me that she did absolutely nothing wrong and I should be shameful for even trying to tell Dr Park what happened. EXTREMELY UNPROFESSIONAL.

Do not go to this place if you feel sick. Google reviews are managed by paid service so do not trust the reviews. 90% of those reviews are made within a year and she only had a few reviews prior which is all one star. Same staff and same doctor. She is very dismissive of patient opinion and often she doesn't know what she was talking about if I ask unexpected questions. No wonder she had her office at her brother's clinic(very successful) for so many years.

Dr. Park seems like a competent doctor but like most appears very busy doing paperwork. Never felt she hurried me though. The front desk is another story...they seem disorganized, slow, and does not present a very friendly demeanor. Although the website is snazzy, it's definitely not a modern office. I get the impression they are annoyed they have to speak English to me, or bothered by requests that are more than simply taking my appointment.

Jia Park is very dismissive of health concerns brought up by the patient. Communication is completely lacking. Was turned away for an appointment because no one said I needed to be fasted for blood work, which is fine. Mistakes happen. But when we called the office to make sure it wouldn't happen again, was told that we never even had an appointment. I was talked over by the receptionist when trying to tell her that I had a text message confirming the date and time of the appointment saved on my phone. Had to hang up because I was getting no where. Instead put in a formal complaint with Medicare. Wanted to inform the public that there are better pcp options for you out there.

The front desk is so slow. Made calls many times to get my documents.

Dr. Park in an unprofessional doctor and the staff is very mean and rude. She refused to provided good service and care to my wife for a follow up in a simple and easy diagnostic. Totally careless of patience concerns and needs. If you are not Korean you should find another doctor.

Personable provider. She took the time to address my medical conditions. Had a good chat. Nice staff. Clean office.