Dr. Jill Gerspach Byers, MD

Dr. Byers is OUTSTANDING!! I needed a urologists due to numerous kidney stones. I researched for a urologist in OC. I selected Dr. Byers due to her attending UCLA School of Medicine (You must be exceptionally outstanding to get accepted into UCLA School of Medicine). Dr. Byers exceeded my expectations, she is extremely knowledgeable in urology, completely professional, a good communicator, and is providing me with a great treatment plan. I did have to wait awhile to see her but a wait extremely well worth it!!!! I highly recommend Dr. Byers .

I have been a bladder cancer patient of Dr. Byers for five years. Whenever I have experienced difficulties, she has been thorough and patient in narrowing down and addressing my issues. I find her to be very professional and willing to answer my questions.

I’ve been a patient of Dr. Byers for over 12 years and I have been very pleased with the attention and care she and her staff have given me. When Dr. Byer’s is seeing me, I never feel rushed and she answers all of my questions. Her procedures go very well and recovery is quick. Over the 12 years I have been a patient, there was only one time I needed to speak to her after hours. I called her service and she called me back within 15 minutes. I highly recommend her.

She never returns calls....office staff very helpful.

Dr. Jill Byer did not answer my many calls for weeks and I had surgery tentatively scheduled.

Not very warm Dr. Doesn't spend time with patient and not a good bedside manner. Nice, but not very people person. Didn't explain procedures very well. Billing dept. screwed up... To many charges that should have been paid, now going through all the headaches of getting it cleared. Don't want to see her in the future anymore.

My elderly mother was seen by Dr. Byer for her bladder. She had a ring insert in the past to keep her bladder from literally falling out. When she went in to receive a new one, she was told that they accidentally ordered the wrong size. She has been waiting for 3 months for the new one. Her bladder has been hanging out for THREE MONTHS. her phone messages and calls regarding this have gone unanswered. Today when I called, I'm told the old office manager was handling this, and can the new office manager get back to me. The answer is NO. The shifting of blame is a giant red flag in an operation that doesn't know what it's doing. If this was the office manager or their mother, they would not go three months with their bladder hanging out. I am outraged. Do not see this doctor.

I was very surprised by the cancellation of our appointment. Earlier in the morning my mother in law, who needs a walker, was having urinary issues and despite getting started very early, we were unable to make our appointment time. When we called to say we would be there in five minutes( about 15 minutes late), the receptionist said our appointment was cancelled and was quite rude when we tried to explain our situation. I was quite surprised by the lack of understanding and compassion for the elderly. After our experience with the receptionist, we have decided to go to another urologist.

I feel that Dr. Byers was rushing the whole time and never spent much time listening to what I had to say nor explaining to me what I needed to know. She completely misdiagnosed my condition.I also see a lack of compassion. I will never recommend her and will look for another urologist for myself.

I didn't feel listened to. I wasn't really comfortable there. The whole waiting room will know why you are there because they explain your problems and prescriptions so loud. There should be more privacy. I don't feel like she wanted to solve the puzzle of what is really going on with me....Will go somewhere else.