Dr. Joanne Seunghee Kang, MD

Excellent I’ve been to numerous doctors over 6 years and I was worried to come here and be let down. I’ve never felt so good in an appointment and she finally diagnosed me! So great

Excellent doctor

Kaiser is not a facility that you want to go to for a diagnosis. My wife and I tired Kaiser for a year to 'save money' (the savings were not substantial, even with $5 copays and $5 prescriptions). Insurance premiums were not much lower than PPOs, and the service was HORRENDOUS! I went to the ER once, and from the time I entered until I was seen was 4 HOURS! The population of the room circulated at least TWICE before I got in. They use a triage basis in the ER room, and many people went ahead of me and another guy, that didn't seem to have more severe issues than us. There was no reason for them to put us last, but they did! He was as perplexed as I was! Kaiser's communication absolutely SUCKS! There were many times I was called by the pharmacy because a prescription was 'ready', so I went to pick it up. Upon arrival, you have to stand in line to check in with the pharmacy (usually not very long, 5 to 10 minutes). After checking in, I was told it would take about 15 to 20 minutes to… fill the prescription, so I would tell them I would be back in that amount of time. After waiting the required time, I would go back and wait in line to pick up my prescription (5 minutes). Upon arrival at the counter, the pharmacist aid would inform me that the medicine was OUT OF STOCK! (Total time wasted with commute, wait to sign in, wait for prescription to be filled, wait in line to get prescription, and return home = 1 1/2 hours)! Why even bother to CALL if they medicine is out of stock??? And why call if you are going to make me wait to GET it?!? Like I said, this happened more than once! DO NOT USE KAISER IF YOU CAN HELP IT! This is the only group I know of where you pay like it's a PPO, but get treated like an HMO! You can't change doctors, and you have to see a general before you can see a specialist! The doctors are generally BOTTOM of the line! No matter how many years 'experience' they have, they always seem unsure, and unknowledgeable! I can't totally dump on Kaiser because I think they have a lot of good ideas to save money, but because their people are so unmotivated, undisciplined, or uninformed, it just doesn't work out in your best interest. I can't put my finger on what the issue is exactly, but their communication sucks and their people all seem like perpetual interns! Again, do not use Kaiser if you can avoid it! About my ratings: they are for Dr. Kang, not Kaiser in general. Making appointments at Kaiser is easy (4 stars), but you may not get an appointment for 1 to 1 1/2 months! They keep things moving in almost all areas, so I gave them 4 stars for promptness. I gave her a single star for diagnosis because she never really had to diagnose me for anything; she just had to maintain treatment for already present conditions. I am not sure she could confidently diagnose, though, so I gave her 1 star for lack of confidence. She is a very nice person, and talks the talk, so I gave her 4 stars for bedside manner. As for 'Spends Time with Me', I think Kaiser keeps their doctors moving along and restricts the amount of time they can spend with patients, so I can't really blame her (or the others) for that. Finally 'Follows Up After Visit' just isn't there for any Kaiser provider....PERIOD! (Although I will say lab results are VERY prompt! Many times, test results are available on line before you can even get home to check to them! One thing Kaiser gets right is data availability online! MEGA KUDOS to them for that!) Overall, though, not worth it! They really seem like the future face of medicine where you bang your head on the wall, but nobody every answers....

Dr. Joanne Kang is a perfect example of what you DON'T want in a physician. I have severe Rheumatoid Arthritis in both knees, both hips, ankles, hands, fingers, shoulders and spine. For years I've suffered with terrible pain, and from doctors misdiagnosing me, and that includes many from Loma Linda University. I'm unable to have joint replacement surgery, or pain medications. I was so delighted to finally be seeing a specialist. In fact, I was Dr. Kangs first appointment on her very first day of being a medical specialist, after her graduation from medical school. That should have been my first clue.Dr. Kang ordered x-rays, and simply confirmed my condition. She had nothing further to say, however. I asked questions about what I could do, etc., and she provided NO information for me on how to live with arthritis, or take care of myself, she didn't even discuss the many assistive devices available, or other methods of easing the pain like heat, etc., or about mobility or… exercise. She didn't even think of referring me to a pain specialist who helps you learn how to handle, and live with, your pain. She did absolutely NOTHING for me. After she ordered x-rays, she then ordered an MRI .... but, failed to ever advise me of the results, even after I called her office several weeks after the MRI. Only she could relay the results, and she didn't even bother. When I called the Loma Linda Rheumatology Dept. to request another Rheumatologist, I learned that they do not permit you see any other physician in their department once you have seen one of them. They refuse to see you its too awkward the receptionst said. Awkward? I prefer the word arrogant. So much for the caring and compassionate Rheumatologists of Loma Linda!They did me a great favor, however, because I now have a new Rheumatologist who has helped me considerably, and agrees that Dr. Kang was absolutely unconscionable in her lack of care. I remind Dr. Kang of a portion of the Hippocratic Oath she took upon becoming a physician: I will prescribe regimen for the good of my patients according to my ability and my judgement and never do harm to anyone. .. and, the very last line, .. If I keep this oath faithfully, may I enjoy my life and practice my art, respected by all men and in all times; but if I swerve from it or violate it, may the reverse be my lot."