Dr. Joel Makia Collins

I’ve posted this review over several search engines and Facebook. Since you are the owner you probably should know what’s going on at your front desk. DO NOT GO TO THIS LOCATION!!!!!! I Had a scheduled appointment for a Tuesday at 2pm. I arrived 30 minutes early to fill out paperwork etc. the doors were locked and a note was posted that they were at lunch until 2pm. At exactly 2pm the doors were unlocked. The receptionist got my name and temperature and told me to have a seat. I was informed that my insurance was not on file and I didn’t fill out the necessary paperwork online. I informed her that the only “paperwork” I got in my email to fill out was a COVID screen and the day before I received a call from someone in the office to get my insurance information. The receptionist, whom was being very disrespectful, said we will have to reschedule the appointment because it would put me past my appointment time for them to enter paperwork and get insurance verification. I went back and… forth with this girl about this not being my mistake and I was here 30 minutes early to fill out necessary paperwork. She said we will see how long it takes, have a seat. I got up and wanted to show her the voicemail I had received, and I was told that I was stepping in front of someone else to have a seat. At this point my blood is boiling. It’s not 2:30 and I can her the girl talking to the other that it was already 30 minutes past my appointment, so she calls me up to the front and says we’re going to have to reschedule. I grabbed my insurance card, had a few select words with this “girl” and left. Conyers is an embarrassment because of this type of ignorance. I have never been so disrespected and felt so much racism as I have at this place with this one girl. Several other people had to reschedule while they were there also but not treated the same as I was. I will make sure her managers know of this situation. DO NOT GO HERE UNLESS YOU WANT LESS THAN PROFESSIONAL CARE.

I really enjoyed my experience with Dr Collins I had to have several to include root canals bridges and extraction he made sure that I was very comfortable and had no discomfort and all my procedures